These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. This effectively nullifies the contract. You dont need to go through the process alone our company is here to help! We achieve this by infusing our Core Values at the heart of each transaction and interaction with our Clients. What a lead in! I want to thank all of you for your posts. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. I was scammed in May 2018. I was in suspense. Unfortunately we didnt realize we were being scammed until later. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. Walking Away From Timeshare Maintenance Fees This will Happen. If there is somesort of class action please count me in. This was in March and up until this day they still haven't paid our membership to Ice Gallery. Our mission is to eliminate scams in the timeshare industry. We kept telling them that we had some place to go and were late and we needed to leave. I actually thought we had a decent price, and wanted the deal to work. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. i personally would beg to differ. I only get emails. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. sunsetgrouplies@hotmail.com. If there is an Action Lawsuit going on some one please contact me thank you. They said this was a standard business practice in Mexico. I am having the same issues with Sunset Properties bought in Nov should checked this sight out first! Cancun, Quintana ROO Mexico C.P. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. There was an arbitration between my bank and the merchant bank and the case was resolved in my favor so the bank permanently credited the money back to me and that money was charged back permanently to the merchant . Search Close. I almost got scammed myself. 1. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! Search. This comment was posted by a verified customer. We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. We only recommend companies with high ratings and strong track records in the industry. If youre set on going the DIY route, know that it will likely be a long and difficult process. There have been several class-action lawsuits filed against Sunset Group in recent years. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. The last thing you want is to hand over your hard-earned money to a scammer. If the plaintiff loses the case, no one is compensated. We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. Big lie. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. They are Unethical, dishonest and should be put out of business. Take action now! They tell you lies to make you buy their packages. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. . Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. Signed, Are you surprised, you shouldn't be. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico A. Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. Submit a complaint and get your issue resolved. XChange is a subscription-based clearinghouse of state court information. 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). How to Cancel Hyatt Residence Club Timeshare? Walking Away From Timeshare Maintenance Fees - Is It Smart? We wanted to leave several times, telling them that we were not interested but they wouldn't back off! But the highest success rate weve seen is when owners hire a reputable timeshare exit company. We needed a cab to our hotel from the airport. I said I'll keep an open mind. Can You Get Rid of an Escondido Towers Timeshare? Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. How to Get Rid of Cancun Palace Resorts Timeshare? they will admit that trading your private residency with someone else costs $189 each time. Legitimate Exit Companies that Buy Timeshares? By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. www.sunsetscam.com We are Americas #1 Timeshare Exit Resource. Filed March 20, 2017 My fianc and I looked at each other the entire time wondering why in the world we were doing this. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. I keep calling but to no avail. We review timeshare exit companies so owners can make an informed decision. We will not pay anymore maintenance fees and will not return to any Sunset Property. Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. Same issues here, please let me know if you found solutions or atty, or any lawsuit. Cancel RCI and Interval International Membership? Get Rid of Timeshare Without Ruining Credit? Youre not the only one wanting to ditch their Sunset Group timeshare. Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. Consulting. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. Please repost. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. They just called my house. During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. Sunset Solutions Group consumer reviews, complaints, customer service. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. We should all boycott that country. When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! There have been a few lawsuits Sunset Group has been involved in. The case status is Pending - Other Pending. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. He said they will process my deposit refund. Same here would love to know how to resolve. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. Same happened to me in Playa del Carmen. It says right in the contract that you own nothing, it is a membership fee. I kept going back and forth with them. This took several months to correct. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. I politely declined the offer. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Something else to remember is that anything that sounds unrealistic most likely is. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. What are the process you did? They refused to show me these mysterious rules. One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. FRAUD (charge #2) - Pg. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. Be the first one to write one. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! Guess what? How to get rid of Starwood Timeshare Cancellation? I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. - sunsetsales@sunset.com.mx. The company takes great pride in taking care of all your needs before, during, and after your stay. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. Search Close. My fianc and I were suckered into purchasing a "vacation package/timeshare" and absolutely can't believe that we fell for this! OMG, this scammers need to be stopped. if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. You will speak with two reps who tell you that they are giving a . An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. Her "closer" finally agreed to text me the details. On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. 2. We finally were contacted by a person named Rosalia Silva Campos. How to Get Rid of a Timeshare with a Mortgage Balance? Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file Author of the review. It's a lie. We use cookies to give you the best experience possible. Sunset World Resorts & Vacation Experiences - Sunset Fishermans Village Time Share - Rip-Off. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam The first offer to purchase was around 68 thousand dollars. Timeshare exit companies attempt to absolve you of your timeshare contract by talking with the resort on your behalf. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. this triggered my PTSD. Customer service contacts and company information. After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. There are other, more reputable companies out there that can help you cancel your timeshare contract. Menu. We are in the same boat and now they are threating us to ruin our credit. The first was to continue with the upgrade - which we did not want. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. They request upfront fees for their services from the get-go. Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. I have collected evidence to support the claims of thousands of people deceived from this company. Our team couldnt find any proof that Sunset Group offers an official exit program. Lie #3. Sunset Fishermens is in breach of contract because of their failure to deliver the membership materials promised to us. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. www.sunsetscam.com . The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. How to Get Out of a Palace Resorts Timeshare? At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. politicians or family members who had lost by virtue of a judgment handed down in a proceeding or in whose How to get rid of a Mayan Palace Timeshare? I also almost got scam by Sunset World too . Some people have been successful using this method. 1. I promised nothing. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. Unfortunately, that didnt seem to be enough to satisfy several of Sunset Group Timeshare Owners. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. We are tying to cancel our membership too but they said that it is not valid. Thanks. I wish I had done some research about them. we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. Historical Court Records (more than 50 years old). not being from the USA it makes it difficult for us to find someone. The Utah State Archives is the repository for many judicial/court records, including the Utah State Supreme Court and many county district courts. As we mentioned countless times before, escrow can be very beneficial. Same thing happened to us. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. These cookies will be stored in your browser only with your consent. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. There are options for getting out. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. And every deal included the $1000 per week maintenance fee and $99/perday/person to come to the resort which is no deal considering that is 2x the amount I pay by NOT being a member of the club. The first offer to purchase was around 68 thousand dollars. Very unusual procedure. Unfortunately, almost every timeshare exit company promises to do the same thing. Didn't seem like a bad deal to us. How To Get Out of a Grand Solmar Timeshare? I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia.
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