prodigy sales customer service prodigy sales customer service

Before and after the sales to service handoff, the salesperson and the customer service rep should communicate to ensure both parties are on the same page and sharing best practices for managing what could be a tough customer relationship. prodigy will NOT allow me to cancel my membership and it is taking my money and its especially frustrating because i dont even use prodigy anymore so i need help! Yep..thats right, I spin the wheels waiting to get the aquarium house furniture item or one of the sparkle pets. That doesn't mean the customer service rep or customer success manager (CSM) won't still be the point person in charge of solving customer problems and helping guide them toward using your product or service most effectively to achieve their goals. If we update this Privacy Policy, we will notify you by posting a new Privacy Policy on this page and updating the Last Modified date at the bottom of this policy. The User information we collect is stored and processed in environments designed to allow only authorized individuals to access the infrastructure where this information is stored. Below are a few examples weve put together to demonstrate how sales and customer service teams can work together. More information on each type of account can be found in our Terms of Use. When a Prodigy Student User account is created, we collect the Students: If a Student has a class code from their Teacher (an alphanumeric code unique to a Teacher), the Student will use that code to connect with their Teacher in the Game. If you choose to provide Feedback, you hereby assign to Prodigy all rights, titles and interests in any Feedback, and waive your moral rights therein. Name Email Address Account PIN Subject Message Contact UsTerms and Conditions 2022 Copyright by Prodigy Solutions Inc. Mail is closing. When I first started the game I found the pet shop and lamp light town and I was FREAKED OUT (mostly because I love animals) So I wanted to buy a pet, I looked through the catalog and all I saw wereMEMBER PETS. Parent Users or Parents (including parents and guardians of Student Users). Motivation, Sales, Personal development and helping people in every aspect of their lives to become what they want to become. Copyright 2020 Prodigy Solutions Inc. - All Rights Reserved. Prodigy communication preferences can be managed through our preference center, available through a link in the footer of our commercial or promotional emails, through which users can specify which types of communications they would like to receive. Thank you, The Prodigy Support Center is a help center for Prodigy's basic information, such as how to play the game or create an account. You agree that your use of the Services does not give you ownership of any intellectual property or other proprietary rights in the Services or the Prodigy Content and as between you and the Company, all such rights in the Services and Prodigy Content, which does not include User Content (as defined below), are owned by and the property of the Company or its licensors., You agree that you will not and will not allow a third party (whether or not for your benefit) to: (i) run, license, rent, lease, loan, distribute or sell access to the Services or Prodigy Content; (ii) build or support (and/or assist a third party in building or supporting) products or services that compete with the Services or use similar ideas, features, functions, interface or graphics of the Services; (iii) use, store, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, create derivative works from, display, license, sell or otherwise exploit the Services or Prodigy Content for any purposes other than as expressly authorized by this Agreement; (iv) decompile, reverse engineer, disassemble, or otherwise attempt to obtain the source code of the Services or Prodigy Content; (v) circumvent, disable, or otherwise interfere or alter security related tools or features; (vi) remove, obscure or alter any copyright, logo, trademark, or other legal notices or otherwise use the Services in a manner that creates the impression the Services or Prodigy Content belongs to any entity other than Prodigy. To honor such a request, we will need to verify your identity and residency, which may require additional supporting information. You are solely responsible for any activity that occurs through your account, for maintaining the confidentiality of your account information and password, and for restricting access to your account and your computer. 50 Mbps, Download speeds up to: Where a Student User account is linked to a Parent or Teacher User, that Student Users information will be shared with the Parent or Teacher User. The information collected through these technologies includes information about the way you arrive at and use our website, products and services, including the pages you visit, the links you click, how frequently you access the product, or whether you open emails or click links contained in the emails we send you. I explained wanting to keep address but cancel dialup -> reply = no problem. To measure a Students progress and performance and provide associated reports to Parent and Teacher Users. High levels of personal energy, honesty, empathy, and self-motivation. Dalton, GA, 30721. New to the AT&T Community? At first they credited my account but then Prodigy sent them pages and pages of their terms and said cancellation had to be in writing but I have been unable to find where it said that. Click on Your Name located at the top-right corner of the page. x colorado public utilities commission notice. But seriouslyi would play the game more if you didnt need member ship for EVERYTHING. The Childrens Online Privacy Protection Act, The Family Education Rights and Protection Act. We welcome your feedback! Is there something that can be done to help him proceed in the game? I need to cancel this membership. One day I asked if I could get member ship but I had to explain to my child that if she got membership she would have to re-start the WHOLE GAME. an email to customercare@prodigymeter.com. Get your questions answered by our team of experts. This speed test will assess the capability of your broadband service whether you use Prodigi or another provider. Nowadays, businesses face greater challenges than ever to keep customers happy. Prodigy and its service providers maintain strict administrative, technical, and physical measures designed to safeguard the information we process. Contact Information. are also linked at the bottom of this page. We are committed to collecting the minimum amount of information about Students as is needed to operate the Services.. We use cookies to analyze website traffic and optimize your website experience. Prodigy and its service providers maintain strict administrative, technical, and physical measures designed to safeguard the information we process. You may unsubscribe from these communications at any time. i am being charged 14.99 every month battle. HubSpot has free CRM and shared inbox tools that make it easy for multiple people across teams to document and share information about different customer relationships and communications across channels.). Please help. These are a handful of the plans we found for Prodigi. In that case, Prodigy may also obtain the name of the Students Teacher, school, and/or school district. Other Inquiries: 1-800-366-5901. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Sales and customer service should help each other in a variety of ways. If you or any of your relatives have a history of seizures or epilepsy, consult a doctor before playing video games or other screen-focused activities. Proper documentation of the ongoing relationship is critical for both the sales and the customer service teams. Your real card info stays hidden. Users acknowledge the Company reserves the right but is not obligated to pre-screen, filter, edit, remove, refuse to accept, post, display, or transmit any User Content through or on the Services in whole or in part any time for any or no reason without notice and without liability of any kind.. Free and premium plans, Sales CRM software. If your account has been compromised or if you suspect unauthorized use of your account, notify us immediately at the contact information provided at the bottom of this Agreement. Note, Prodigy does NOT directly store credit card information - all credit card information and transactions are stored by third-party payment providers that process payments on our behalf. All rights reserved. Convenient, helpful and great customer service! If we make any changes that materially change the ways we process or protect your information going forward, we will provide additional notification of changes. Do you want internet service for your home or business? You've been recognized in our annual awards Are you a current or former Prodigi customer Upon termination of your account, your right to use or access the Services and any Prodigy Content will immediately cease., When an educational institutions use of the Services is terminated, upon request Prodigy will transfer any U.S. Student Users personally identifiable information, as that term is defined under FERPA, to the institution or its designee, and certify that such personally identifiable information will not be retained or available to the Company. You will be responsible for the fees and all applicable taxes for any Service ordered. We may present contextual references to, or advertisements for, our paid membership option to Users while they are using the Services, including Student Users when playing the Prodigy game either at home or in a school setting.. We may also impose limits on certain services and/or features or restrict your access to parts or all of the Services, in our sole discretion and without notice.. Richmond, TX 77469-6288. Going on 7 days with no email. Even people who have no history of seizures or epilepsy may have an undiagnosed condition that can cause these photosensitive epileptic seizures while playing video games.You and your Students should immediately stop playing and consult a doctor if you or they experience any symptoms such as lightheadedness, altered vision, eye or face twitching, jerking or shaking of arms or legs, disorientation, confusion, or momentary loss of awareness.Seizures may also cause loss of consciousness or convulsions that can lead to injury from falling down or striking nearby objects. The Services, including all content, features and functionality thereof, are owned by Prodigy or its licensors. Prodigy does not control these Third-Parties or their services and therefore when you access or use their services, you do so at your own risk and agree without limitation that Prodigy is not responsible for such Third-Party services. Teacher Users or Teachers (a teacher, administrator, or other school official that opens a teacher account to use the Services, including those with the ability to add Student User accounts). This regular feedback is key to ensuring that sales and customer service teams are working toward the same goal, and that salespeople aren't closing bad-fit customers that end up churning a few months later. prodigy people can you open the shops in lamplight town? How is the interest rate and admin fee calculated? (Technology is key here to making this happen. The average Prodigy salary ranges from approximately $36,667 per year for Inspector to $138,593 per year for Account Director. We use the Parent and Teacher information we collect for the following purposes: We use the Student User information we collect for the following purposes: While advertisements are delivered by Prodigy to Students through the Game, these advertisements are first-party and contextual: that is, advertisements are only for Prodigys services, and the same advertisement is delivered to similarly-situated Students based on their progress in the Game or on similar factors that apply to all Student Users. I understand that consent is not a condition of purchase. Gone are the days when salespeople could close a deal and never speak to the customer again. To return your product, you should mail your product to: Prodigy Disc. I . To send marketing communications of potential interest to Parents and Teachers. For consumers residing in Quebec, we will not charge you any subscription fees following cancellation of your subscription. If mailed, the Opt-Out Notice must be postmarked no later than 30 days following the date you first agree to this Agreement. We do not allow third-party targeted advertising providers to collect information from the Student-directed portions of the Services. Since they maintain a personal connection with your customer base each possesses valuable insights that can assist the other. Whoever answers the phone can help you. If there is a dispute between participants on any part of the Services subject to this Agreement, or between Users and any third party, you understand and agree Prodigy has no interest therein and is under no obligation to become involved.. What does the information in my loan offer mean? I would like a refund. Promotional products, customized with your logo, are tangible evidence of your brand's influence. After every challenge the child completes there is a reminder to purchase a membership. If you do not pay fees applicable to the Services you may not use or access those paid Services features. Inmatesales.com It's easy to stay connected Let's get started now. Learn More. Clause required under the Consumer Protection Act. September 05, 2019. I ordered the yearly membership for my grandson. 224 likes. DO NOT ENROLL, By Kenneth Douglas Miller This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. You will not bully, intimidate, or harass, any User or use the Services in any manner that is threatening, abusive, violent, or harmful to any person or entity. Customer success is a proactive function of customer service. All fees are payable in accordance with the payment terms in effect when payment is due. Teacher and Parent Users have the right to access, correct or delete their personal information which is collected and used by Prodigy. Way better that $20/mo! You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties. Thank you. Like most websites and online services, Prodigy and our third-party providers automatically collect certain technical information from your computer or mobile device over time and across different websites when you use the Services, such as your IP address, your browser type, your operating system, the pages you view on the Services, the pages you view immediately before and after you access the Services, and other information about your use of the Services. You will not use the Services in any manner that would disparage the Company. I also agree to the Terms and Conditions and Privacy Policy, which One Happy Customer New York. Use the below toolbox to copy your embed code(s) to paste your award(s) onto your website and Engaging in an informal dispute resolution conference is a condition precedent that must be fulfilled before commencing arbitration, and the Arbitrator shall dismiss any arbitration demand filed before completion of an informal dispute resolution conference. Apparently AT&T took over prodigy. Key pieces of the game are unavailable until a membership is purchased, and they even go so far as to not allow you to wear or use armor you have earned because you are not a member. This contract is canceled, without further formality, upon the sending of the form or notice. Except as expressly set forth in this Agreement, you and Company agree there are no third-party beneficiaries intended under this Agreement. American Income Life is seeking an entry-level sales applicant who is ready to build their own business by helping people secure financial protection for those in need. He only used it a couple of months. Also, while I was on the phone with the dialup billing people at 2598, I asked for a tech support number for prodigy accounts. The Services may contain links to third-party websites or services (Third-Party service(s)) not owned or controlled by Prodigy, or our Services may be accessed by logging in through a Third-Party service (e.g., Clever or Google). David, I have been trying to cancel my membership for 2 years now. When I called the number listed in my email, it was ATT - like I would call about my home phone service. You are entitled to the rights under Chapter III of the EU General Data Protection Regulation and the UK GDPR, or Section 2 of the Swiss Federal Act on Data Protection concerning the processing of your information, which includes rights to access, correct, delete, restrict or object to our use of, or receive a portable copy of your personal information. Pulling issues faced by users like you is a good way to draw attention of Prodigy Math Game to your problem using the strength of crowds. When writing your review, please support your rating with specific, detailed reasoning. I no longer have use this. Loyal customers are happy customers who, in addition to liking your product or service, also love your brand. Choices. Because we understand and respect the trust placed in us to properly protect your information, Prodigy takes great care to maintain commercially reasonable standards of data security and protection, and continues to implement those measures for our infrastructure where User information is stored. For confidentiality purposes, information about a Student is only provided to a Parent and/or Teacher linked to that Students account. All issues are for the arbitrator to decide, including issues relating to the scope, conscionability, severance, and enforceability of this arbitration agreement. This Agreement is not assignable, transferable or sublicensable by you except with Companys prior written consent. (Service contract involving sequential performance for instruction, training or assistance). Get started today. Explore plans below By using the Services, you agree that you will not conduct, conspire to, participate or otherwise engage in fraudulent, abusive, or otherwise illegal activity and that any such activity will be grounds for termination of your right to access or use the Services. If we do not receive payment from your credit card or payment method, you agree to pay all amounts due hereunder upon demand and will be solely responsible for any dispute with your payment provider. Our Services may change from time to time, which means the terms of this Agreement may change too. (b) the less of the following 2 sums: $50, or a sum representing not more than 10% of the price of the services that were not rendered to the consumer. To learn more about interest-based advertising and how you can opt-out or limit some online advertising and tracking, you may wish to review the following tools and options: You can opt out of receiving commercial or promotional emails from Prodigy by following the unsubscribe instructions indicated in the email, manage your communication preferences or by contacting customer service. I DO NOT WORK FOR PODIGY. Am I eligible for a loan? This ad is light-hearted and comical, values that the companys target audience can easily identify and align with. In the course of using the Services, you and other Users may provide content to us, excluding User personally identifying information, which may be used by Prodigy to help support and provide the Services (User Content). Get a precise, real-time read of your speed with this simple test, it can measure the performance of your connection regardless of who is your current internet provider. Contents: Plans & Pricing. You are right for $7.95 you can keep your prodigy email accounts but if you want to change things you have to call yahoo to help you. We collect information from Users when they send it to us. Discovery will be permitted pursuant to the applicable arbitration rules. Your company is in violation of my consumer rights and if you don't stop charging me I will report you. (It's an ancient dial-up service!!!) For example, when you purchase a product or service, sign up to receive our newsletter, or otherwise contact us with a customer support question, chat, comment, or request, we may collect and use this information you provide. 5211 Mitchell Bridge Rd NE. Other safeguards include but are not limited to data encryption, firewalls, multi-factor authentication for our personnel with access to your information, and physical-access controls. The other benefit is that it establishes a brand voice. You can reduce risk of photosensitive epileptic seizures by taking the following precautions:. You also have a right to lodge a complaint with your local data protection regulator. IN SUCH CASES, COMPANYS LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. In fact, Harvard Business Review research found that customers with an emotional connection to a brand were twice as likely to be loyal customers than just customers who were satisfied with the product and service they'd received. Any dispute arising from or relating to the subject matter or this Agreement shall be finally settled by arbitration in Toronto, Ontario, using the English language in accordance with the Arbitration Act of Ontario. You agree not to access or use Prodigy or any Prodigy Services for any purpose that is illegal or beyond the scope of the Services intended use (in Prodigys sole judgment). Email us (903) 641-8377. F. Opt-out. Those people had no idea what prodigy was - even when speaking to their supervisor. You will not use the Services in a manner that is harmful to minors. United States. Disclaimer: All trademarks remain the property of their respective owners, and The party initiating the claim must give notice to the other party in writing of their intent to initiate an informal dispute resolution conference, which shall occur within 30 days after the other party receives such notice, unless an extension is mutually agreed upon by the parties. We share User information with third parties as follows: As described above, we also use third-party advertising providers to collect information about Parent Users and Teacher Users who visit areas of the Services that are not direct to Student Users to deliver, tailor, and measure the effectiveness of advertising to Parents and Teachers.