mazda soul red crystal paint problems

We understand that owners are experiencing paint chipping of the Soul Red color at an excessive rate. 2023 Mazda CX-30: How Good is Mazdas Small SUV in Winter. Apply a first effect or anchoring coat, and then a second more even, extended and regular coat to the entire surface, without overloading the edges. Ugh I'm so sorry to hear this and wish you the best of luck. Apparently the paint is faulty (circa 2018) but Mazda has not admitted this. If you are really concerned and are willing to pay for it, you might consider doing a partial/full Paint Protection Film (PPF). Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. New 2023 or 2024 Mazda for Sale near Las Vegas, NV. LED headlights with . the dealer even told me the manufacturing plants have gone to a thin coat of paint and West Chester Here's a thread on the SCRM paint on another forum, PPG Repair Process for Mazda 46V Soul Red Crystal. I can only speculate that the paint might be extremely thin and not adhering to the metal as it should. . paint should not fade in such a short time. this kind of money to have a crappy looking car. the clear bra installation, I hand washed and detailed the car, finding a few issues with the This website uses cookies. They have to get the mix and layers just right otherwise it doesnt have the same luster or depth. 3500mi on my soul red cx30 about 1000 miles on the freeway. An issue Mazda has known about and refuses to address. Mix base coat 1-1 with Reducer and stir well. was just looking at a red one last night.I don't think I'll be purchasing due to this issue. Woes of the Soul Red Crystal Color - Touch up paint? Thanks for replying, everyone. Fender specified Du Pont paint chips, but bought equivalents from whoever had it in . Extreme paint chipping (down to the primer/metal) on the hood primarily. Color: Soul Red Crystal Metallic- Transmission: Automatic - VIN: JM1BPALM7P1611866 Color is soul red. We feel its our job to let car owners like you know about the problems of specific car manufacturers. How thick your paint is doesn't affect how prone it is to chipping. Consumer complaints have decreased significantly since 2019 as well. IMO the combination is worth it if you are buying a new car. We gathered images from the internet and had to argue to get the He said they could get it repainted but it would take 3+ weeks. I don't know which approach is most effective right now. Do not opt for this colour!! The small pebbles that hit it were smaller than the eye could see while driving. All 3 stage colors will include the Base coat color and Mid coat color. So I went with the 2018 CX5 red soul color again and the paint is flaking again. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Do I have I haven't seen many internet posts about it after summer of 19, so perhaps they did get it figured out. . but it isnt the same. Hope all is well and everyone enjoys their CX-5! My soul red car has many chips on the hood and it's only a year old. At present, it is undoubtedly one of the most challenging colours for a bodywork and paint shop. They sell kits on eBay if you feel up to the task. I have been communicating with only two people and the guy that told me that, I have talked to several times so he is well aware of my issue. Instead, use the basic WS/6314 Transparent Red, a product that is specially designed to repair complex colours with reddish shades, and which, being integrated within the water-based system, will allow to simplify and speed up the working time during the repair process. I purchesed a 2021 mazda CX-5 (Soul Red) on November 17th. Mazda CX-5 Snowflake White Pearl. 2016 mazda paint 25d snowflake white, 34k crystal white, 35j stormy blue, 38p liquid silver, 41g zea. kms city driving. Forman Mazda repainted the affected areas in late 2020 and have not had issues since. now repainted TEN (10) CX-5's so far with another half dozen scheduled to be done. It returned to the dealership in early March and we were finally called also promised so I wont be inconvenienced. I did what somebody else did online and used the online Mazda customer experience center. The CX-5 has performed flawlessly with zero issues. Hoping my white GTR holds up as well. There is a defect in the red soul crystal metallic paint. Of course I went to go inspect the soul red for abnormal amounts of paint chips. The paint on my car is chipping off down to the metal. Moses W. Appeartly they are aware they have a internal memo confirmed by a dealer the paint in the 2023 on red and grey is suppose to be more durable. No problem! This color was a $700 dollar option and the paint . Mazda needs to face this issue head on and fix it it once and for all. GOOD LUCK! I keep the car garaged, had the extra sealer I bought a brand new red Mazda CX5 in April 2017 and I noticed chips on the hood and Thanks for taking a peek. The paint is fading on my 2014 madza . and plentiful. Color: Soul Red Crystal Metallic- Transmission: Automatic - VIN: JM3KFBAM4P0196918 The color formulation has been used between 2017 and 2023, primarily by Mazda. It has a greater than normal amount of paint chipping on the hood and other places. CX30 GT SPORT. now are telling me that they haven't been having any complaints and the updated paint is They told me it was made at a different plant and they hadn't had any complaints from that 2022 paint by Mazda with a promotional name of Soul Crystal Red. The dilution may range from 15 to 25%.Add 5% activator to the mixture to harden and favour adhesion of the application. Has anyone had problems with their white Mazda 2017 CX5? just waiting for the repair to be scheduled but they advised that it would Soul red crystal paint. There seems to be a problem serving the request at this time . Clearcoat appears to scratch way to easily. 2023 CarGurus, Inc., All Rights Reserved. I was back at the body shop yesterday to address the new issues. Take a look at what Mazda production communication specialist Jacob Brown said: Theres no way to get around this[Soul Red Crystal is] more complicated than what youd find on any other car at their price points (, Nissan Does Not Want Recycled Parts in All Collision Repairs, OE-Recommended Steel and Aluminum Wheel Repair Standards on All Nissan Vehicles, Mercedes-Benz Does Not Want Aftermarket Parts Used on Collision Repairs, Why You Should Always Insist for OE Collision Replacement Parts, Volvo Does Not Endorse the Use of Approve Anything but Genuine Volvo Car Replacement Parts. Its in all of them, but soul red is especially bad. . and will probably never buy another Mazda. Finally, compare the tests on the surface adjacent to the damage to repair, and choose the test that shows the best match. Im still in my warranty period and Id love to get my 18 Soul Red repainted bc my hood is awful. We have done such touch-up repairs on dozens of cars and we would say that Mazda's kit provides a result at least as good, if not better, than the best results we have gotten in the past on other brands. Mazda says of the special blend "Its unique three-layer paint process uses the changing light to create a sense of movement, even at standstill." By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The dealer and Mazda decided to paint it but only the steel panels not the plastic (which is the front and back bumper, and hatch). Is it so complex to obtain an accurate reproduction of this colour in the body? I have a 2015 CX-5 in soul red with over 300k km of mostly highway miles and while I have paint chips, they arent proportionately any higher than any other vehicle Ive owned in any colour. Steps to Correctly Reproduce 46V Soul Red Crystal, Sanding marks in paint: How to prevent them, Matte Clearcoat: 9 Tips for Mastering its Application. See It's a problem with the industry not the paint. Like many touch-up kits, this one came in the form of a pen with two ends that add paint. had 10,000Kms on it) . up January 2018 I think I am in for a fight because it didnt happen in the Finally, an effect coat, which will help to correctly direct the metallic particles of the colour. . Many would recommended 3M ppf, but if you can find an installer, go with Autoflex Spray shield. I've also read the paint is hard to . Our UC-210 is a thicker clear that can be cut and polished extensively, while our UC-410 is a thinner clear that's easier to apply. Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. The irony is the soul red crystal paint color was a recipient. We simply asked for it at the dealer's parts counter. For the past couple of years, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. (tiny gravel at a highway construction site) the body shop that's repairing it said they've never seen that much damage on a car that new. you guys argue with them and give the strongest justification until I can get the whole car Mazda CX-5 Eternal Blue Mica. The car is only 6 years old. The first stage is a layer of spectral grey metal flake that contains both light blocking and reflective flakes applied in a manner so they are all oriented in the same plane. But bear in mind this was over 2 years ago for us, so I'm not sure how Mazda is handling this issue right now. However, because there are always exceptions, we must warn you about the famous Crystal Red Metallic paint that has become Mazda's visual signature, and almost a trademark. Owners of used Mazdas with expired warranties have to pay out of their own pockets to make the necessary repairs. Very interesting! Pierre. The secondary issue is that to paint correct a SRC is tremendously hard to do due to the paint process. I had thought that it was confined mainly to 2017s but I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing. I eventually got a call, and they told me they'd been in touch with our dealer and instructed them to do the repair, so I simply made an appointment and went from there. The paint color is red. The 14 year old paint on my BMW had far fewer chips at 185k miles than my Mazda did at the 2 year mark. The body shop told pads left in the engine bay and some seals in the door frames were damaged or missing. During the first maintenance visit, we picked up the Mazda touch-up paint kit and opted to give it a try to see how well it could hide scratches in the special Soul Red Crystal Metallic paint. we found that the paint job was well below standard and got Mazda to inspect it as several Argued with the service center, and they statistics and reliability analysis of Mazda CX-5 based on all problems reported for the CX-5. First a bit about the paint. B ut I know if you bring it up and tell them you've . Just for the record my CRV has 41k miles on it and no chips, I do have scratches from runaway shopping carts though. how does the Snowflake White Pearl compare to the Soul Red Crystal Metallic in durability? Home of Zoom-Zoom Chipping Soul Red Crystal Paint in Mazda's . AU $23.73. Get the front end done in clear film and dont worry about it. The colour is unreal yeah. I had the same problem. Unfortunately, it suffered some visible scratches when it was parked next to a vehicle whose owner was careless and opened their door into the CX-5, causing minor damage to the paint. As people are saying, it's early days yet. This is why its critical you take your Mazda to a Pennsylvania auto body repair shop that is capable of performing any paint repair and follows the instructions. paint chips around the car including the roof. Our images and video focus on the largest of the scratches we repaired, but we also did a few stone chips on the hood. Step one is to clean the area. all problems of the 2020 Mazda CX-5 What is the name of the pen, where can I find it? For the past year I have tried contacting Mazda about it. I have the same issue on my Mazda3 in Machine Grey. So far, there has been nothing to report. I dont know if officially its been resolved but Im not experiencing issues so far. Sales: (406) 721-1381 | Service: (406) 721-1381 | 1776 Stevens Ave Missoula, MT 59801. Sure! me that Mazda refuses to pay them even half of what the job is worth. claimed chips caused by the stone!. Collaboration among the paint maker, production engineers, technology research engineers, body design engineers and designers. This basic colour provides excellent colour matching, depth and brightness, while increasing the profitability of the repair, by reducing costs by more than half compared to other processes on the market. bring it in for a complete look. Do Not Sell or Share My Personal Information. Same one as the Machine Grey. It comes off in chunks. I'm the owner of a 2018 Touring in Soul Red Crystal Metallic. Torque News has been following the new 2018 Mazda CX-5 Grand Touring purchased by one of our colleagues. Given this paint is an extra charge I would not expect this. The 14 year old paint on my BMW had far fewer chips at 185k miles than my Mazda did at the 2 year mark. In all, we were without our car for TEN (10) WEEKS. Its fine as long as youre not tailgating people down the highway. It doesnt make sense when this color has been nothing but stress for Mazda owners across the country. About 2 months in, I noticed paint chips and it has only gotten worse. COLOR: Soul Red Crystal. cloth seats, heated front seats, heated steering wheel, sunglass holder, tonneau cover, heated exterior mirrors, illuminating vanity mirrors, auto up-down all windows, 2.5L Skyactiv G, 6-spd auto. where it was purchased and they sent info to Mazda but they declined to pay for a repaint I have a 2018 and my chips werent nearly as bad as some other users. is the chipping issue only in red color or for any other colors also? 2nd after that would be a Ceramic Coat, which can help prevent chips simply via the coating applied. I have emailed We had chips under the hood, in spots that would have zero contact with anything. me that the 2018 Red was the first time Mazda did a 4 step paint on their cars and they did Small Business The Fora platform includes forum software by XenForo. Here's how the repair went. Mazda's soul crystal red paint on my Cx-5 that has only 12000 miles and is garaged daily has 12 or more chips on the hood and several on the door. Mazdas New 2023 CX-50 Earns Industry's Highest Safety Award From IIHS, Mazdas Last-Place Score On New Ranking Reveals Brands Last Challenge, 2023 Mazda3 Gets Two Important Changes - Pricing Update Here, Kia US February Sales Are Best Ever But Hybrids Are Winning Out Over EVs, If New Model Sales Are Any Indication, It Could Be A Huge Year For Subaru, The 2024 Subaru Outback Pricing, Model Guide And Its Most Significant New Upgrade, Ford Extends Lead Over Rivian With Big USPS E-Transit Electric Van Order, European vs. Japanese Cars: Why I switched From BMW X3 to 2018 Mazda CX-5, Visit Torque News homepage for more stories, Five Features I Love About My 2018 Mazda CX-5. This also applies for paint repair on vehicles, which is not as simple as spraying some paint on the car in the paint booth. This is primarily because the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. Genuine Mazda (0000-92-41V) Touch-Up Paint, Soul Red 323 2 offers from $9.77 Mazda Genuine Touch-Up Paint (.44 fl oz, 13 ml)- Machine Gray (46G) 202 1 offer from $19.00 Mazda Genuine 0000-92-45P Touch-Up Paint 145 4 offers from $15.42 PAINT2FIX Touch Up Paint for Mazda - Soul Red Crystal 46V | Scratch and Chip Repair Kit - Bronze Pack 50 It is, but if you dont care, it wont bother you. This car is only about 1 year old. Please help me how The marks are all over my car and I have owned this car less than 2 months. week. The paint quality is quite high and I didn't find any weird dealer repairs or anything on my Deep Crystal Blue, but when I measured the total paint depth it was an average of 4.18 mils. Maybe because we have 4 dealers within a 20 mile radius. Page 21: Find Red 2002 to 2023 Mazda Miatas for Sale on Oodle Classifieds. Lucky for us, we got the entire car repainted under warranty after a lot of back and forth, but although Mazda won't admit it, we're almost positive they used the 2016 version of Soul Red as the car has really lost that special "luster" of the metallic. Adjust paint viscosity according to relative temperature and humidity. Told me to buy a touch up paint (pen) and patch it up. It barely touched something and it is is scratched all the way down to the metal. This way, you will find out the ideal number of layers to apply for a correct colour reproduction.Apply the first coat with full coverage of the paint test cards. Buy 2023 Mazda CX-30 Touch-Up Paint. 103 sold. He also says he has repaint. Machen Sie das auch? We took the car to Is Mazdas CX-30 The Brands Best Two-Row SUV For Drivers? working good. That means paint protection film on the entire front clip (hood, fenders, bumper, mirrors, A-pillars). this 2023 mazda cx-50 2.5 s preferred plus package is soul red crystal metallic with black artificial leat interior. I took my car to the dealership Learn PPG's 3 stage repair process for Mazda paint code 46V Soul Red Crystal Metallic. SAT: Closed There is only one time I know exactly when/ where it came from. Ive had 3 16+ Mazdas and the all chip easily. Copyright 1995-2023 LC Mdia inc.All Rights Reserved, By continuing to use this site, you are agreeing to the use of cookies as described in our Privacy Policy. If you drive on roads that are gravel or have quite a few rocks then you may want to look for a vinyl wrap. Terms and Conditions | Privacy Policy| Disclaimer. A simple online search confirms this problem. I experienced the same issue with Crystal Soul Red Mazda CX-5. new 2023 mazda cx-5 2.5 s for sale in las vegas, nevada. Chipping Soul Red Crystal Paint in Mazdas. Red soul on the cx5 having excessive paint chipping. It appears that the paint is not bonded to the metal underneath the paint. I took it to the dealer (The service manager has been great) T. +34 943 742 800 Also please check out the Here at 3D Collision Centers, were always looking up the latest news from car manufacturers, from paint problems to repair procedures. The chips are enough to eventually rust the metal. Takuminuri is a Mazda-exclusive approach to advanced paint technology, starting with the original Soul Red Metallic paint color in 2012, perfected with Machine Gray in 2016 and further refined into a color that uses the learnings from both to stand among the most drool-worthy colors out there. I have noted 44 chips on 11 of 13 panels, each almost the down to the metal. When I worked for Mazda, it was only 2017.0 CX5's and Mazda 6s in Soul Crystal Red and Machine Grey with the problem. Wayne I had 3M film installed with less than 100 miles on the vehicle. Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. The multi-shade effects of that color come from a new four-coat process that includes light reflective flakes, light absorptive flakes, tinted clear coat and a top coat. It's costing my insurance company $4000 to repair. To reproduce the 46V Soul Red Crystal colour, use a light grey filler. The paint on the CX30 is THIN! ** HEADS-UP DISPLAY**.2018 Mazda Mazda6 Grand Touring Reserve SKYACTIV-G 2.5L I4 DOHC 16V FWD 6-Speed Automatic Soul Red Crystal Metallic23/31 City/Highway . We were told by multiple Mazda dealers that the 7 stage paint makes it soft and easy to chip. In Stock (3) TEMPLATE. You are using an out of date browser. at the Auto Color Awards back in 2013. The car is garage kept when I am not driving it. It has to be a certain thickness to meet durability / adhesion standards. Find Parts That Fit: Feels weird but it works. The hood, which is All rights reserved. I even purchesed the glass coating the dealership was offering. Only problem is the 2018 didn't have the updated paint. Chipping started occurring the first month after purchase and has continued to gain more chips. Was the 46V from Mazda the correct colour? all problems of the 2019 Mazda CX-5 I wonder if the OP.s Paint problem, is more associated with the Mazda's poor paint quality, as has been alluded to, on another thread, than actual chips, you wouldn't expect to have even a few after only 4 weeks of driving, on a brand new vehicle . MazdaCustomerAssistance@mazdausa.com 1-800-222-5500 Executive Contacts Mazda North American Operations Customer Experience Center Primary Contact Tom Donnelly Vice president, U.S. sales and retail operations 7755 Irvine Center Drive The. Paint chips in my view are the nature of the beast - especially on highways. CX30Talk.com is an independent Mazda enthusiast website owned and operated by VerticalScope Inc. At SINNEK , we have developed a painting process that simplifies and speeds up the reproduction of complex three-coat colours such as 46V and other colours, such as Mazdas 41V.A process aimed at reducing material costs and working time used, ensuring correct colour matching to prevent repeating the repair. The car was resprayed and returned to us in February 2020. . It does not bother me. Start by prepping your project as you would any other paint job. It's a frequently reported issue online with the red 18's, but I'm not sure about other years or colors. all problems of the 2018 Mazda CX-5 As a result, you gain a better understanding of the importance of taking your car to be repaired somewhere that is aware of these manufacturer problems. it is equipped with a skyactiv 2.5l 4-cylinder dohc 16v engine and a 6-speed automatic transmission. Most who worry about paint chips get a paint protection film applied when the car is new. Place for CX-5 owners to discuss their cars, modifications, support, etc. Do you think the dealer where you purchased your car should be responsible for fixing paint chips on your car if it is a year old or less. I have had a good experience with the dealer warranty claim accepted and This. They did a complete sand and repaint on the car. The car is just a year old, mileage is 140,000 Hi everyone. This is not an acceptable standard, all Mazda paints should have the same performance and durability, especially if it is $1000 upgrade. Its first maintenance was complimentary from our local Mazda dealer (Liberty Mazda Wakefield, Mass.) take a while so the paint work is just deteriorating while I wait. My 71 plate (2021) Mazda 3 is being built! Of course it could've already been repainted lol Can you elaborate on the repainting under warranty? Mostly on the hood and front of the vehicle but there are several all around That said, I'd ensure that I protected the car appropriately from rock chips. The vehicle was purchased in February and has held up to New England winter, spring, and summer well. The introduction of Mazda's special colorsSoul Red Crystal Metallic and Machine Gray Premium Metallic didn't just give the world two bold and distinct new shades, but it also helped Mazda develop new painting techniquestechniques which would give them a sort of hand-crafted feel that only master painters or Takuminuri could do. it is equipped with a skyactiv 2.5l 4-cylinder dohc 16v engine and a 6-speed automatic transmission. Of course, the car will still get rock chips, but at least you'll be able to avoid all of the minor chips if you didn't have protection. We have 7 different locations across Chester, Montgomery, and Delaware counties. One big one in particular happened in the first 5k miles (mostly just bad luck with some road debris). I use this car for commuting to work on the highway. Where can I buy Soul Red 41 v Paint, either on line or in Tauranga? Change.org Uh oh. GT Premium Package (1) Navi SD Card (1) Soul Red Crystal Metallic Paint (1) Availability. NEW INVENTORY. A Mazda Australia spokesperson said this price increase is due to supply chain constraints, as . Did a full inspection on the two cars the dealer had and found no problems with that color. In case we missed a picture or a detail you would like to see of this vehicle, we are happy to send you A PERSONAL VIDEO . I told him about the issues the color has regarding chipping.