Lets get it Straight. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. There are no credit checks, and you pick the plan and activate your account. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. Just a Philippine call center that is undertrained and could care less to do their job. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. I had a fraudulent charge on my credit card account from Match.com. Calls are billed in one-minute increments. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. This all happened after verizon bought them out. ConsumerAffairs is not a government agency. Refill with your credit card right from your device. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. Consumers want to see how a business took care of business. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Only for personal use. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. Unsubscribe easily. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. > Understand My Bill. By account information, we mean phone numbers, account numbers, login details, and more. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. About 5 hours later, I had not received the label via email, so I called back. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. We don't call a lot of people. Thank you, you have successfully subscribed to our newsletter! They are NEVER helpful and could care less about what you need done. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! Click Submit'. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. I will be looking for another pre pay service with hopefully much better customer service! Available online only. > Change Credit Card or Checking Account. WebHow to Contact Straight Talk Customer Service Using DoNotPay! Copyright 1997-2023, Ripoff Report. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. Forget about data limits! Turn off Bluetooth and GPS when not in use. You'll get all the information you need right on your phone! | Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. Yesterday we discovered that we can't call the New York State Police. WebStraight Talk is committed to providing our customers the best customer service. The 2nd person wanted me to scratch off the pin on the data card. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] It goes against our guidelines to offer incentives for reviews. PLEASE if you want good service or a good phone plan look ANYWHERE else. That person took my address, email address, and phone number. There wasn't one person that I spoke with that even cared. Sign up to receive our free weekly newsletter. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. All of a sudden my phone stuck in sos mode. The worst phone service ever!!!! I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. You now have a spot reserved for Straight Talk Home Internet Service! I called customer service multiple times only to have the call dropped each time. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. Claim your profile to access Trustpilots free business tools and connect with customers. Please save your time and don't do this service. They are crooks and will not help! I do not know if they changed their website or not. Jan 4th of 2023 lost all coverage and internet. The next step is to activate your device and redeem your plan. I let him know this in no uncertain terms. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. on 2/28 at 12:51PM Finally switching. I am a prospective customer of Straight Talk. WebAt Straight Talk, customer service is extremely important to us. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. It is impossible to talk to someone who speaks fluent English. How Do I Check If My Balance Is Due on My Straight Talk Phone? Does Straight Talk offer a refund after cancellation? Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. We value your privacy. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. People do change cards. Find out how we combat fake reviews. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. Check the "Battery Use" screen to review features or functions that have been consuming your battery. Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. Yes, you can with the Straight Talk Bring Your Own Phone program. You can keep your Straight Talk phone number after canceling their service. WebCustomer Service Chat Access Reward Information Download it now! Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. You must remove something in order to add this {{prodName}} to your cart. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. I even went bought a new Sim card. This company is a total scam. I am very upset that they would not honor the warranty that the phone was supposed to have. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. Refill with your credit card right from your device. It is affordable and I like that I could bring my own phone. At this point youve probably tried calling Straight Talk Wirelesss customer service. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. Please fill out the form below and we will be in touch with you ASAP. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. This is the best way to manage and repair your business reputation. The transferring of your number to a new Straight Talk might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. After spending over 2 hours on hold they disconnect me. Original review: Feb. 1, 2023. WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . They say they'll call you back. Copyright 2023 Straight Talk wireless inc. To check on your account, click on the Account Services icon located on the homepage. Straight Talk is one of the leading wireless carriers in the United States. Press 1, then 5, then press # three times. I can not find a way to contact them if I am not a customer. Click "Settings" "Payments". J.D. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Verizon does not work well in this area, hence the AT&T sim card. Im so mad right now. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. I am very angry. We though we'd save money with Straight Talk. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. In total, Straight Talk has 4 phone numbers. Check your balance, refill or manage plans and phones with our 611611 text feature. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. You'll see a list of merchants you've subscribed to. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. We've created these shortcuts and apps to try to help customers like you (and ourselves!) I do NOT recommend Straight Talk, since they will not do honor their warranty! For the last few months I have had data problems, connectivity issues, cannot log in to website or app. They all told me no problem they can get it working. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. Customer service is the worst, worst trained individuals on the planet. Who is ED Magedson - Founder, Ripoff Report. Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. In my experience and for my needs Straight Talk worked very well for me. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. I was a no show due to a soft water flooding of o By having this information in front of you during a chat or call, you may be better able to communicate your situation and achieve your desired outcome. Manage Account. Even when they trouble shoot my son's phone he still can't do anything. I am now in the process of changing carriers because of how horrible they are and continue to be. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. This is one of the worst experiences I've ever had with any company. Privacy policy You will need to perform a separate checkout for the items in your cart. The phone is not within the Straight Talk Service Area Map . In short, the two companies are not related. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Click below for our Contact Information and hours of operation! They refuse to refund my money too. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. I have questions that Wal-Mart can not answer. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. I got the box and a 1 month data card. Your phone should be active within minutes; however the activation process may take up to one hour. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. So even if you wanted to keep your phone number it's impossible until THEY update their system. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. The NEW $55 Plan will now provide Unlimited High-Speed Data. CROOKS! Here are 8 tips for writing great reviews. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. Navigate to the Support tab and click on Contact Us. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. | They are a SCAM!! Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e This company and the people who work here are so horrible. Guess what! Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. The appeal of Straight Talk is its flexibility and affordability. It's a scam. We also highlighted some reasons you might want to cancel your Straight Talk services. There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. Find another carrier. Since youre no longer interested in their services and have requested them to cancel your subscription, you must return their phone and any other accessory in your possession. These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. Calls must originate from the US, or Puerto Rico. I mean extremely rude. Enter your address to check service availability for your address. After converting to the Verizon sim, my line has shown "inactive" for weeks. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". You can help! She did not tell me anything that would help me or even tell me she could help me get the phone. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. At Straight Talk, you can buy phones compatible with AT&T's LTE network. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. For more specific results for "straight-talk-.com". The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. Straight Talk could never get my phone to activate. If you need to see tips for WiFi connectivity, click here. WebTell us what your question is about so we can direct you to the best team to help you. WebAt Straight Talk, customer service is extremely important to us. I can't get pictures in my texts and they are no help after days of taking to them. Please keep sharing your experiences so we can continue to improve this free resource. By texting keywords to 611611, you are consenting to receive response messages. Who's crazy enough to start this website? Straight Talk is committed to providing our customers the best customer service. You have quick access to the information you need from the fly out Menu on the top left. There's no kind of help or communication to help at ALL. File your review. The phone was bought 7 months ago (has a 1 year warranty). Once the application is downloaded, you will need to sign in with your email credentials (username and password). All rights reserved. Straight Talk is a reliable alternative to major cellphone providers. SELF-SERVICE AT YOUR FINGERTIPS When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. They wanted me to buy another cheap phone to keep my number. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. > Print Monthly Statement. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. I paid 130.00 for 3 months of service with these people. Billing & Payment. Had enough of straight talk terrible customer service. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. Have an idea for Straight Talk? They might even offer some discounts or incentives to keep you with them. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. Is it possible to keep my Straight Talk phone number after canceling? While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. WebSearch Newegg.com for iphone 6s plus straight talk. Unfortunately, they've lost our business going forward. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. All business will get complaints. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. The first rep. this morning said he'd call me back on my cell right off. Well start sending you the news you need delivered straight to you. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. I've had problems with customers service every time I've had a issue with my service. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. Stole $57.98 from me. Called customer service and she did not help me at all. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Your Privacy Choices. If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. I have purchased my plans by the year for long time as well. For Straight Talk users who are no longer interested in the companys phone plans, todays guide will bring you up to speed on how to cancel your Straight Talk service. 2023 Trustpilot, Inc. All rights reserved. I resisted but they insisted they needed the info and there would be no problem. Please select which one you wish to keep. They refuse to credit my account and are charging me full price for another month without the service I paid for. I have been a loyal customer since TracFone days! Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. There's a problem. Concerns about data usage are often reported by users. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Straight Talk also sells cell phones in their physical stores and also on their website. You'll sit for hours waiting for help. 2023 TRACFONE. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. How Do I Purchase a Plan with Straight Talk? Help is just text away. Yesterday one of our phones just stopped working (wouldn't turn on). Please click on www.straighttalk.com/Coverage to view our Service Area Map. Tried porting it back to my old carrier and the number is GONE! > Check Payment Status. Concluding that she was psychotic, I asked to speak to a supervisor. Sorry they won't. No international roaming allowed. I am beyond sick of straight talk!! Additional terms and conditions apply. South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. Customers can choose a month-to-month option or save money by opting for a three-, six-, or 12-month data plan. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. Find more than 137,785 complaints| Ripoff Report So we created a free concierge service you can call at the phone number below. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. SMH!!!! With Android 4.0 and later versions, you can set a mobile data limit reminder. All rights reserved. Its just ridiculous. All rights reserved. DEVASTATING to my business. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account.
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