The old Sears was a place you could trust, but this has destroyed my trust in every buying anything made by Sears or LG. I have 2017 Kenmore Elite refrigerator made by LG. We purchased an LG refrigerator in November, 2018. Checked consumer reports as well. Two weeks. I gave Sears a call which they charged me $100 again to get their service tech evaluation on the refrigerator failure and they gave me an appointment a week out which turned into two weeks before a tech was able to see and repair the refrigerator. It is less than 5 years old. Used it 3 years. First ever large purchase from Sears and financed on first credit card. Do I qualify for the class action suit? No one ever did. They gave us several repair companies that are authorized to make the repairs. But waitcalled sears for repair and I get Mar 22!!!!! Compressor should not fail after four years of basic household use. (47 pages) Refrigerator Kenmore 795.7203 Series Use And Care Manual. Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. Purchased 3 year extended warranty also. Spoke with repair technician who informed me that unit was actually an LG unit. I'm back to square one - stuck with a lemon that still doesn't work, and it will be 2 weeks for anyone to come back to diagnose properly. Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? If there is a class action suite against LG refrigerator please notify me. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. My old linear compressor was made in Korea but still failed. The repair service told them exactly what I said. Following year 2021 and now 2022 I have the same problem. The year before that we had to have the compressor and evaporator replaced along with a repair to the ice maker, losing a vast majority of our food in the process. BS. Bought all new Kenmore Elite appliances double oven refrigerator dishwasher microwave trash compactor in November 2017 the dishwashers motherboard went out in January of 2019 cost $400 to repair then the refrigerator a 3 door bottom freezer model number 795. Bought a Kenmore Elite (model: 79572489411) bottom freezer in 2016. I bought my Kenmore grab and go refrigerator in 2016 pair 1600.dollars for it and now 3 years later it has quit completely. Height: 66 in Width: 33 in Depth: 32 in. We have been living out of a cooler for more than two weeks. I wasted three hours calling Sears and affiliates to schedule service tech. He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. I did pay for extended warranty service knowing these French door refriges have issues. Repairman came and steamed all of the ice off of the back and put it back together again. It was under warrantee with Sears. WHERE THE HELL IS THE CONSUMER PROTECTION!??? Howver, had to call Sears to come work on it June 2018. Not to mention the first time it stopped working they told us it would be several months before they can even have someone look at it so we had to go buy a new refrigerator for the kitchen. The same thing happened to our previous LG refrigerator that died after 4 yrs of ownership. It's a scam. they offer their repair service which will cost you $300 each time to repair in my case it is every year thing and LG customer care is not willing to help in any way. They last about 2 years and are unreliable. 412. quit working in July 2019. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. Discussed are 9 Kenmore fridge 795 ice maker issues you can diagnose and troubleshoot at home: 1. Refrigerator stopped working (cooling and freezing) October 2019. The next day a service tech came and said the motor and the fan needed to be replaced and quoted a price of $425. I purchased it on July 4 of 2018 and it just stopped working two days ago. Kenmore Fridge is Not Cooling. If anyone starts a class action lawsuit pleas include me in that group!! We have had Sears home warranty and Sears home services to the house twice for a total of three times to fix this refrigerator. When you call Sears they just put you on hold. I love the look of it and it is easy to use. Will not ever buy anything from them again. I never perchase anything else from Sears or Kenmore/LG. Obviously, we had to spend another $2400 for a new LG as the Kenmore is now a "permanent fixture" in the garage.Thank goodness I bought a Protection Agreement, so the major frustration is that this situation has gone on for almost 6 months. then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. My research shows the class action lawsuit was settled in January. ft. large capacity French door refrigerator is roomy enough for all of your favorite foods and drinks. High-level performance from this low-cost Kenmore freezer fridge. No wonder Sears is out of business! I would gladly push this refrigerator to the curb. When I did, I was redirected to Sears. Pay a few hundred dollars more and get from Lowe's -- because Sears and KMart only sell lemons! Now that I am reading about what others have gone through I am beyond angry that sears allowed any of them to be sold and are still selling them. Is he kidding. We went out and purchased a new refrigerator. Tech replaced compressor to no avail. It's a LEMON! Purchased a Kenmore Elite refrigerator model number 795.75043.610 and date of production was May of 2017. Just found out about this recall online now. First time repairman came out, he replaced the compressor and said the circuit board was not sending voltage to compressor. We were put on the emergency list - that means a service repairman will be out in a week - unbelievable. I resolve (with irritation) my own problem. So I guess I will have to unload it for the second time and wait 24 hours. Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. The ice maker stopped working; fridge is no longer cooling. Defect Diagnosis Function. Any help would be appreciated. Having to pay for the tech to install the new compressor based on their warranties. In May 2019 the compressor leaked out all the Freon. Ridiculous!!! We purchased the extended warranty through Sears. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. now take that same 1000 lbs and put it in a car. We bought an LG french door and 6/7/19 the compressor went out. He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. ). Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. I own a Kenmore refrigerator with an LG compressor, i have paid to have this replaced, LG has recalled this compressor. We purchased Kenmore Elite 795.731 on 3/18/18 in January of 2022 it quit cooling, I called Sears but they would not cover any repairs. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. I purchased this POS from a Sears store and it failed three months in and has continued to fail. I bought a Kenmore Grab-N-Go 23.9 cubic foot refrigerator in April 2017. Bought my Kenmore Elite May 2019. The Sears repair man did not show up until around 6pm. Leaking Freon. Took 1 week to get someone to look at it. Without a refrigerator for a month???? He then informed us that our compressor was bad and that it would take a week for the repair work to be done. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. 2. Kenmore Elite, 3y. This fee was $130. Purchased a Kenmore model 795.7305 (3-door, stainless steel) in February 2017. I purchased this new in October 2017. Had a repairman out on Memorial Day and he new it was the compressor. Purchased my Kenmore Elite 795 for $ 2500 in May 2016. We have already been without a frig in the house for two weeks. The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. Now it's July, 2018. Please advise me on next steps. Step 4: Clean the Compressor. Fridge stopped working and I called customer service 888 536-6673 and was told by rep Carmen that due to recall and class action lawsuit if the problem was the compressor which has a 10 year warranty I would only be charged a $129 service call, the compressor and its installation would be free of charge. They even push extended warranties on all your Kenmore equipment such as washing machines, dryers both from the Tech in person and over the phone. Which happened a few months ago. How can I find help? It is now July 2018 and the refrigerator has gone out again! This s my first and last Kenmore/LG product. For a new refrigerator every year, someone has to take responsibility!!!!! He did say that I have a lemon, and that Sears won't do anything about it. I purchase a Kenmore elite refrigerator in 2016 3 yrs. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. Called Sears Repair on 12/3/21 for repair was told they couldn't schedule me until 1/17/22 & advised me to keep appointment & see if I could get an earlier appointment. My compressor stop working after 2 years. Compressor died in June 2021. I called Sears Service Saturday and was advised they would send a tech on 8/24. After numerous calls, no one would touch it. I paid over $3000 for it and the compressor has completely failed. The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. We've had frosting problems and ice maker problems. We were told this is a bad compressor by LG. The Kenmore Elite refrigerator 795 model's diagnostic mode allows you, as the user, to routinely examine the performance of the power control board and detect the presence of any fault within the refrigerator on time. Ice maker went out within 2 years. After seeing the list of compliant this is what Sears & LG wants! Will never, never, never buy a product from Sears/Kmart again. Long story short I'll probably end up purchasing somewhere different. I purchased a Kenmore Elite refrigerator in November of 2015. Step 3: Install the New Compressor. I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. PRODUCT: Refrigerator - Maytag Corp. of Newton, Iowa, is recalling about 6,000 Kenmore Elite-brand TRIO model refrigerators for testing and replacement. Kenmore Refrigerator Compressor Not Running - How to Fix. Bought my Kenmore Bottom Freezer refrigerator Model 7957249 on Dec. 24 2017. Upon arriving, he ran a few diagnostics and reset the circuit board. This is well over $1000. Please Help! Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. stop producing cold. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! Fridge cost around $2,000. We purchased a Kenmore Elite 3 door bottom freezer in May 2017. The freezer has stopped working. Compressor went out in under 2 years. I bought a Kenmore Elite Trio in 2006. Scheduled 2nd appt. The technician told us it would be $1000 to repair unless we signed up for the appliance warranty that would cover all the household appliances ($500). Sears tech just came out - I could literally copy and paste the response made by martin polland. The compressor went bad. It replaced a "cheap" fridge that was still working 10 years after we bought it. !My fridge is dead 795.73167.610 not even 3 yrs old paid over 2,000.00 new at sears. Kenmore Elite 795 Ice Maker Leaking. Sears could not get tech out until July 19. But I'm sure LG and Sears has raked in Billion of dollars selling these pieces of junk. Repairmen in area declined to work on them (recommended by LG) and now we are waiting on one to travel over 3 hours to our home to replace the compressor, saying that it is the problem. Fortunately, it was still under warranty but it still cost $469 for the labor, etc. Most have 5 or 10-year warranty, but not my model #795.7249.11. The first is model# 596.72003016. A compressor is the central component in any refrigeration unit, whether it be the the refrigerator in your kitchen or your automobile's air conditioning. I had warranty had it replaced. Seemed he had no idea what he was saying or doing. Still couldn't figure it out. Investigated further to find all sections of refrigerator warm. That is absurd the fridge is almost new. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. VERY limited income. In addition, I lost approximately $200 (or more) in food. It also has many features to . Have been having issues with the freezer not keeping things frozen. Once he came in he then remembered the situation and said "you need a new circuit board." I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. The Class Action Lawsuit refers to when a group of people win a lawsuit against a company over the damages they have suffered due to the carelessness of the company. I thought this refrigerator should last at least 10 years but we got less than 4 years service from it. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. Within 2 years, one of the bottom drawers was cracked. On 8/22/19 I noticed that the ice maker was not making ice. Since, it's not an Elite Sears will not cover repair. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. After that fiasco the Kenmore refrigerator compressor stopped cooling after only 18 months. Our LG is 2 years old. This is disgraceful and we will never purchase anything from Sears again. Beyond disappointed Im angry. And freezer food is thawing fast what a piece of GARBAGE. He told us that is what LG recommends I suggested to change just the Compressor he told my all these parts are inter connected and he was just going by what LG recommends I told him if LG recommends these changes then they should pay for it. This was purchased about 4 or 5 years ago. Model # 795.72043.110. They will replace the compressor but I am still having to pay $169 for additional parts and $431 for labor as well as the food I lost when the freezer quit! 99. . I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. I would also have to pay the labor charge in excess of $300. I have a 3yr old Kenmore Elite refrigerator that is that is not cooling. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. OR BETTER YET REPLACE THE DARN THING. Kenmore 99059 4.5 cu. The compressor failed July 16, 2022. LG KNOWN by another nameKENMORE ELITE. On May 31, 2018 I started hearing an intermittent buzzing in the freezer area. Looks like another class action lawsuit is needed for these Kenmore refrigerators. The Refrigerator Door Hinge Bushing top door base broke. Bought brand new Kenmore Elite in 2016, TWO compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees! The Kenmore Elite 30.6 cu. However, LG will not honor the Kenmore Compressor warranty. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. I bought a Kenmore Elite 12/04/2015 for $2,872.58. Also called to the local repair shops and they said we should go with Sears as they should be fixing it for free as there is a class action lawsuit going on against kenmore and LG! Otherwise, you may find the bulb not working. I have a Kenmore Elite refrigerator bought 3 years ago. What a rip off, these foreign products are to the American Consumer. The repair places around here stopped because they would replace parts and the frig still didn't work. I too, bought a Kenmore Elite (really LG ) Trio refrigerator, with bottom freezer, in April 2015. Sears wanted $300 more for labor costs than my local guy. model # 795.72049.112, compressor went out today and we lost a lot of food. Compressor died this weekend. Last Monday, 7/9/18 the unit failed and stopped cooling, causing both the refrigerated and freezer sections to actually get warmer than room temperature. By August 2020 developed a noise. the problem is not the ice maker because that has been turned off. Kenmore Elite 30.6-cu ft French Door Refrigerator with Ice Maker . We contacted sears and was told that our warranty had expired. We agreed to go ahead with the repairs. Or replace it. (47 pages) Refrigerator Kenmore Elite 795.71082.01 series Service Manual. Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. I was told it is the compressor and that LG has now built a universal compressor for all their fridges but then this compressor will not work with existing control board, therefore it will also need to be changed. I bought a Kenmore Elite in May 2014. To the group of investors who bought out Sears, you can stick this brand up your giggy! Now my question is Did they think the refrigerator would fix it self? We have been very dissatisfied with Sears for giving us the run around about who made Kenmore Elite. We purchased our Kenmore Elite 7/18. I would like to join the class action law suit against LG faulty compressors. I talked to a local repair guy who said that he heard there is now a recall on these compressors but I can't find anything. If there are class action suits against LG, why do we not get notified until a problem occurs. Wish everyone have your issue resolved as easy as mine. Ordered it and another week until the origional repair guy came back and replaced the condensor. The repair tech said the LG compressor was shot but not worth repairing. Sears Kenmore refuses to honor the warrantee specified in my owners manual. Put everything back together. Compatible Model Numbers: Kenmore Elite 9918, 795 and LG ADQ73214404, LMXS30776S, 3 Pack - Fresh. Makes also a loud humming sound and sometimes a pop sound. ft.). I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. LG inline compressor failed 12/21. confirmed the compressor has to be replaced. (56 pages) Refrigerator Kenmore Elite 795.7132 Series Use & Care Manual. Thank God we have a home warranty! LG Center sent two technicians (costly) that misdiagnose after 2nd trip never came back & don't want them back. Bought a Kenmore Elite, model # 798.73153.610 from Sears. Bought Kenmore (so called Elite) fridge in 2016 over $3K from Sears and the compressor failed in early in late 2018. 4 years old and a really Bad time in our life. Hello we purchased a Kenmore Elite model#795.72489.410 it stopped cooling,making ice,or freezing I had 3 repair person came to our home and diagnosed a bad Compressor, they all told me it had a 10 year warranty. My frig model is LFXS30766/86. Postal lady knew us and the problems we were having so she delivered. What a joke. You can see by looking online about the failures over and over again. My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. It's only been a few years. For example: the essential efficient equipment has a power consumption lower than 55 % for the average. Service center in Philippines was awful. Everything was defrosted. The ice maker broke within months and they fixed it. They should have recalled the compressor and notified all their customers that it would be replaced. Still not working. For nothing! I want a new one as well. Apparently this is a fridge built by LG for Kenmore. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. My Kenmore Elite 74015 30.6 cu. when this happens the food thaws and then refreezes over and over again until the unit finall failes. On Friday 8/10/2018 I came home to an entire fridge and freezer of melted spoiled food.
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