Theyll also need to get the AXS app. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Can I still use a ticket after I have transferred or shared it with someone else? You'll then be asked to review the transfer. Privacy Policy | This is the QR code you will display upon entering the venue. Your guests will need to create an AXS account to receive tickets. Your Privacy Choices | Do you know what number you used to contact AXS? I followed the directions of creating a AXS account via the email address that they sent me the email. Customer service all the way to your seat, 2000-2022 StubHub. Yes. may not be valid. Nope. The game is in 36 hours. Manage Cookie Preferences If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Terms of Service | and our Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Theyll also need to get the AXS app. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. On the review page, click the Transfer button to send the tickets. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Your tickets will no longer be listed for others to buy. Create an account to follow your favorite communities and start taking part in conversations. Show the tickets on your phone for everyone in your group. When I sell tickets, do I have to deal with the buyer? Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). There is no fee for transferring seats and you are allowed unlimited transfers. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Click the Transfer button next to the event in your AXS account. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). You may also review your transfers and purchase history at AXS.com. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. If available, youll see the option to get tickets with AXS Official Resale on the event page. Tap the gameyou are attending tap View All to see more games. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Most mobile transfer tickets will not be immediately available. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. At this point, you should see your tickets in the MLB Ballpark app. In your AXS account, select the ticket icon or 'My Tickets' Choose which tickets to send and 'Transfer' Fill out the reci. If they already have an AXS account set up the tickets will go in their account automatically. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Then when it sells and you are paid, you transfer it using the app. OR. Tix originally purchased Spring 2020, was postponed until today 7/31/21. On the review page, click the Transfer button to send the tickets. Sorry we couldn't be helpful. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. When fans have tickets they cant use, they list them for other fans to buy. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. How do I use the Rockets App to enter the building? On the Review page, click the List Tickets button to finish. Copyright Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Click the Sell button next to the event in your AXS Account. I have a problem with AXS Tickets Are you having issues? Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. 2023 Crypto.com Arena. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Help us improve this article with your feedback. If you already have an AXS account, the tickets will be transferred to your account automatically. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Tap View to access the barcode and scan in for entry. What is AXS Official Resale and where do the tickets come from? Open the App and sign in to see your tickets. Have screenshots and stuff with timestamps to also prove this is a thing. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Its up to the promoter, artist, or team if you can sell tickets or not. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. After completing the account information, you may buy, sell or manage any seats in your account. All Rights Reserved. Click the Transfer button next to the event in your AXS account. 2021 Vivid Seats Ltd. All rights reserved. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? may not be valid. What if my guests arrive at different times? AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Help us improve this article with your feedback. We are changing the way you register and sign-in to the StubHub Community. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Use the same email you use on StubHub. For more information, please see our This way your guests will be able to enter when they arrive using their own AXS Mobile ID. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. After that, the tickets will be theirs to use with the AXS app. Yes No Still Need Help? Tap Tickets Tab (pull down on the screen to refresh if necessary). Step 1: Download and Login into MLB Ballpark App. If you see a Sell button next to your tickets in your account, you can sell them! The concert is tomorrow. To login, use the same email address you used when purchasing your tickets. Tickets Seat numbers it lists 13-16 ? I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. For more information, please see our They assured me that the tickets would be transfered once they got ahold of the seller. Official Tickets and Your Source for Live Entertainment | AXS.com Show was postponed from June 2020 to July 2021 due to covid. This will help to ensure that you are ready for your event in no time! Press question mark to learn the rest of the keyboard shortcuts. From everyone at Vivid Seats, we hope you enjoy your event! If you see a Sell button next to your tickets in your account, you can sell them! Thanks! Your tickets will no longer be listed for others to buy. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Have mobile tickets and cannot find barcode. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. i assume they will try to get me to receive the tickets using axs again. Your AXS Mobile ID ticket will now show up. Danielle is the author of this solution article. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Remember, your friends can always transfer tickets back to you. Updated a few days later TL;DR: Call the merchant that issued the tickets. It got postponed and now we all cant go. AXS handles payment and delivery so buyers and sellers never interact with each other. Your guests will need to create an AXS account to receive tickets. Yes After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Yes This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Cookie Notice Click the Sell button next to the event in your AXS Account. [deleted] 1 yr. ago. axs allows you to transfer ticket you have bought from within the app. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. I had read on other threads that sometimes the tickets don't transfer until the day of the event. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Sign in or create an AXS account. I purchased tickets for a concert back in February. (*If you can't remember your password, tap. Are screenshots of the barcode valid for entry? AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Select the tickets to sell, and then set your price and selling options. Go into the app, look at the ticket. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. It depends. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Yep! After the switch, you will enter the email address you use to access the community in order to reset your password. I purchased tickets for a concert back in February. Transfer tickets to friends (for select events). There is no fee for transferring seats and you are allowed unlimited transfers. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Browse your upcoming events and tap the ticket icon for the game or event you would. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. I had flown from TX to NY for this show with my friend. Use the same email you use on StubHub. Select the tickets to transfer and enter the recipients information. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Sorry we couldn't be helpful. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. We bought the tickets through AXS and we have no clue how to sell or transfer them. i spent the next 2 hours trying to get the axs app to work and get my tickets. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. Here's how it works: Click the Transfer button next to the event in your AXS account. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Is there any way to get any assistance? The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. Stubhub assured me my tickets would be available. On the review page, click the Transfer button to send the tickets. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. When listing tickets, you decide how long your listing will be available for others to buy. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Also, to make it even more . Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Easy! Its up to you! Sign into your AXS Account and click Listings. Apparently it is actually AXS? Bought tickets for a group? Bought ticket and then they weren't available from the seller. Help us improve this article with your feedback. I was never able to get ahold of SH again. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. On the Review page, click the List Tickets button to finish. On the review page, click the Transfer button to send the tickets. Follow the steps below to access the tickets: Did you find it helpful? and our No. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. This will bring you to the page to confirm the correct email associated with the order. Theyll just have to create an AXS account to claim their tickets. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. We are changing the way you register and sign-in to the StubHub Community. You should see something to transfer. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. All Rights Reserved. No, tickets must be scanned through the Rockets App or the AXS App. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. Flew in for this show. Open the AXS app Sign in or create an AXS account. If you do not currently have an AXS account you will be instructed to create one during your purchase. Sign into your AXS Account and click Listings. I tried calling axs.nobody was home. i will not book anything on stub hub as a result. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Then your friends can get in with their own phones using the AXS app. SOLD TICKETS VIA AXS. Its up to the promoter, artist, or team if you can sell tickets or not. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Just follow the simple steps to make the tickets officially yours. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. When your tickets sell, youll receive an email informing you of the sale. The event staff will scan this digital barcode to let you and your party into the event. Ability to transfer and/or sell tickets varies by show and is subject to change. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Use of this website signifies your agreement to our. Select the seats you would like to send. Theyll just have to create an AXS account to claim their tickets. Flew in for this show. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Ask the Community Contact Support Many fans find it best to TRANSFER the seats to their guests prior to the event. What are my options here? Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Present the scannable QR code at the door for entry to Toyota Center. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Hey guys, I just joined this group so if this isnt allowed lmk. Its up to you! Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). it must be some garage shop with three programmers. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." No. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Third-Party Resale Tickets: Everything You Need to Know. Select the tickets to transfer and enter the recipient's information. How will I know if my transfer was successful? Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. After the switch, you will enter the email address you use to access the community in order to reset your password. | They said they would get in contact with the seller and have the tickets transferred over. As an event draws closer, venues generate the barcodes for each ticket. When your tickets sell, youll receive an email informing you of the sale. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Click the Transfer button next to the event in your AXS account. The tickets will be delivered to the buyer automatically. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Enter the recipients first name, last name and email address, or select from a list of. Never. Open the App and sign in to see your tickets. Yep! When I sell tickets, do I have to deal with the buyer? Anyone have success getting something similar resolved day of show? Enjoy the event! I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. I bought two tickets to a New York Islanders game at Nassau Coliseum. AXS Mobile ID allows you to manage . Many fans find it best to TRANSFER the seats to their guests prior to the event. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Site Map | You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Youll be able to transfer money to your bank from your account on AXS.com. AXS Mobile ID allows for convenience, flexibility and security. StubHub told me to call AXS and let them know this was due to the show being postponed. They should be able to tell you if the tickets are active. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Tickets Not Showing Up In AXS Hello! I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Cookie Notice Select the tickets to sell, and then set your price and selling options. Press J to jump to the feed. why the hell can they just not send you the tickets in an email, as an option? No paper tickets required. Usually there is a waiting period of a few weeks. So you can sell on StubHub or any other way you find. The Fox Theater Foundation. Remember, your friends can always transfer tickets back to you. Here we are. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. Now we just want to get rid of them ugh. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Otherwise you have until your friend creates an account to cancel the transfer. i had the exact same problem. AXS handles payment and delivery so buyers and sellers never interact with each other. | Stub hub sent my hockey tickets for a las vegas game to axs. There has to be some way, right. Upcoming. The Rockets App is free to download and available in the App Store or the Google Play Store. How far in advance can I access my tickets? Does anyone know how to do it through axs?? AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. You will enter your community username and new password and done! Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". If you do not currently have an AXS account you will be instructed to create one during your purchase. After that, the tickets will be theirs to use with the AXS app. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Click the 'Transfer' button and your guest will receive a notification via . After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Even if you call within 48 hours of your event, you will probably get no help at all. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. If your friend already has an AXS account, the tickets will be transferred instantaneously. Have been on hold 3+ hrs. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Why did the venue decide to use AXS Mobile ID? This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C.
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