we are convinced we made a BIG mistake and composed a letter to cancel the contract. A timeshare is not what you may think it is. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. 13 My dad had this happen and he called them and said he was not paying anothe dime. My husband and I are both smart people and we feel so foolish that we jumped into this. BBB is here to help. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. wisconsin. Book by 8/15 for travel through 12/15/22. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. Payment . They lied about what the points would get us. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. And we prefer to vacation by ourselves instead of as a group. Scam Clue 4: A promotion demanding that you act now or lose the deal. We asked plenty of questions, figuring 4 heads were better than 2. Remove some or all of your filters below. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Looking for Palmera Vacation Club Login? File a complaint. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. This post has been removed at the author's request. In We purchased a 3000 point timeshare for $12, 500 from Palmera Scam Clue 2: A promotion claiming youve won something. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Can any body help me? Like a free stay and Hilton money? Useful. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. This review was chosen algorithmically as the most valued customer feedback. Mr sheldon kept on with his attack he threaten to f- up our credit. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. Read Also: Sailboat Vacations In The Caribbean. Must call to book. Re: Palmera Vacation Club go back to original rules when we joined or get out of contract. Claim it and get a lot of features. showed us were significantly less than what was actually Need to file a complaint? There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. Learn how the rating is calculated 1 complaint. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. You must log in or register to reply here. It may not display this or other websites correctly. Here it is a year and 1 maintenance fee later, no bye bye timeshare. I submitted a certified letter to the company with no response. I told them I was waiting on a check from them to pay off my old time share. Travel benefits are administered by third party providers under contract with RCI, LLC. We said that we prefer to rent houses when on vacation instead of staying in condo communities. Creating memorable vacations for our members. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Some. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. Points 3,000 . He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. NEARBY AMENITIES. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? The Palmera membership also included a Quest Vacation Club membership. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. I've had my bank account since 1975 and want to keep it. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Verified customer. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Your contribution should be yours. Still no return calls. We have had two BAD ENCOUNTERS with Palmera. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. We retained At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Perhaps, the finest resort community along the Atlantic Coastline. This post has been removed at the author's request. Does anyone else have experience with this and any advice? There are no exact matches available. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. I am one of those seniors who purchased on the promise that they would sell current time share. If you enjoy the TUG website/forums or found value in the information you learned from TUG. Nothing is free. We bought 3,000 points for around $13K. How do I get out of this? Claim it and get a lot of features. Please let me know what happened or who to contact. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. Amount in Dispute: $1,500.00 We arrived at 9am along with dozens of other potential buyers. We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? We bought 3,000 points for around $13K. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Get direct access to Palmera Vacation Club through official links provided below. The letter is already in transit via FedEx to PCV. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. Sign up for free now, Sign up for free to participate on the website. We attended the 90 min presentation this past weekend in Hilton Head Island. Click here to get notifications about new complaints of Palmera Vacation Club. When I booked out trip, it took a solid week to speak to a representative. Others, however, ask you to pay big up front for some promised future benefit. get quotes and more. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. sonyasample@gmail.com. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Read full review of Palmera Vacation Club. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. We returned Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives The BBB has this "company" graded an F with a multitude of unresolved complaints. Sounds like your bases are covered. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. All-Inclusive resorts may charge a mandatory all-inclusive fee. Did they give you any bonus items ? The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Read Also: Sale Of Vacation Rental Property. Theres a lot of noise out there. Some property-based clubs claim, or at least imply, that your membership is an investment. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Contacts:There are no additional contacts. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. I was puzzled by this statement. Dont Miss: Hicv Vacation Package Kissimmee Fl. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. true. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Down and my maintenance fee. a 5 week time share at Island Links Resort in Hilton Head, SC. Regards, We wouldn't budge. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. Type in the email address you registered with. Vacation Club. They responded recently they dont purchase timeshares. Book by 8/15 for travel through 12/15/22. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. Help please. Desired outcome: Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. The only outcome youve been selected for is a fleecing. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. In fact, about 85% of timeshare owners love their brand or resort. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Who do I contact? We grabbed our stuff and got the heck out of there. So they could either buy it back or he'd just quit making payments, so they let him out of it. Our records indicate the company failed to respond to the one complaint brought to its attention. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? They tell you it will take a little over a month after the sale before your on-line account for reservations is active. Time Shares. My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Perhaps, the finest resort community along the Atlantic Coastline. get quotes and more. $291.18/mo Est. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. He didn't listen to anything we said at all. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. If I were you I'd get out of there as quick as you can. Theyre selling pie in the sky, and Marie Callender is better at making pies. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. The travel prices the salesman Amount Settled: $0.00. This was a hassle no doubt. He also danced around answering a lot of questions. Of course, this was not mentioned. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. How many people normally accompany you? This is a massive operation I thought. We have excellent credit and I don't want this to ruin it! This is the version of our website addressed to speakers of English in the United States. No we know why. The first thing you should do before searching for rental homes is decide on an ideal budget. I am still suffering with cancer issues and cannot pay my medical bills. Most real companies would take the time..will see where it goes. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. A lot of robocalls are currently making this pitch. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Scam Clue 5: A promotion that poses as an investment. Box 7602, Hilton Head Island, SC 29938. And can't book anything. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. Nov 15, 2016. Desired outcome: Customer Reviews are not used in the calculation of BBB Rating. No: TAR-6309. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. Our records indicate the company failed to respond to the one complaint brought to its attention. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! We did not need Palmera without this. This will surely increase the credibility of your complaint. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. Washington Seller of Travel Reg.
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