I was away 1/2 weeks ago, should I pay now or await the letter, saying car not found on system? I live up north too and there are 10 in my area so no excuses. I have never been over the crossing before and until it was mentioned yesterday regarding the fee to cross I was completely unaware. I have appealed and await the response. I will then find out why the option is missing. Amazing phone call to Dart Charge on day 8 I remembered I havent paid.. ring to pay my first offence. After all they have actually had the 5 for my crossing, even if my fat fingers caused me to mistype the number plate. We either forget to pay and they do not send a reminder, or we pay only to find that we should have paid twice, once for one way and once for the other. i.e. It is owned by a French company so everyone beware or simply drive round the other-side of the M25 where possible. Visiting Britain from abroad once a year, and never having done any payments through Payzone yet, I simply wonder how does this work do I just pop into any payzone store, tell them or type in my license plate, and pay the 2,50 cash, or do I still need any kind of account anyway? The Xmas opening times will be published above. Heres a copy of the letter I sent today (I hope it helps if only because it makes you feel youre not alone! I am in the same boat. I too have just received a penalty notice for a journey I had paid for, as I returned a few days later can I expect a second penalty notice? Get in touch with the authority and file an appeal but dont ignore the charge. So you are not out of the wood yet. This was on 22nd May2016 and I received a penalty on 14th Oct 2016, nearly 5 months later! Surely as a statutory body they have a duty to act fairly and it seems grossly unfair to have such a tight deadline. In my opinion, the system you have implemented is hopelessly flawed and unreasonable, as well as probably being unlawful. They have prepared scripts to cut you down when they are speaking to you. What computer are they using on the system, A sinclair spectrum . The person I spoke to said that I can pay at the same price return 5 pounds. Now I see how they make easy profit. Hi Follow this link for information and a direct link to an official page where you can start the appeal process. Instead we are now facing a 215 fine when we should have be exempted under the first offence rule. Surely there must be a limit as there would be for a speeding fine by the police. also people should be able to pay by post after crossing. What are my rights? Hi You will need to give them a call. I dont know why, I only can assume that along the Christmas festivities See the section above for more details, or join up here. In answer to the few brain dead zombies as to why we dont pay our crossing fees in advance, I have encountered all of these problems :- The company that runs the crossing are just a bunch of con-artists. Eventually gave up and called the Contact Centre. Signage on the M25 urges drivers to search online without giving a website URL. I have never had a speeding fine or parking ticket in my life but this is just ridiculous. If the system is investigated, they will see we have only ever crossed once, and made one payment. All content is available under the Open Government Licence v3.0, except where otherwise stated, St John's Offices, Albion Street, Leeds, United Kingdom, LS2 8LQ, Registered in England and Wales, No 08703645. The C is confusing as it can be associated with conjestion charge. I had a long trip to make to the East of Germany with no internet access, so was unable to pay online until after midnight on the day following the crossing so potentially I will be issued with a penalty notice. 4. Any truth in the rumour that PCN is Latin for: More Cash for George???????? Went across the crossing at around 1pm on 28 June. (the registered keeper) by mail. Will. So sometime in January 2020, a PCN would have been sent to the address on the V5C. I just phoned them (0330 300 0120) and explained that I didnt have a clue there was a toll in operation as there were no signs or toll booths. British citizens are shocked, the foreigners visiting are dismayed by our practice. Anybody know where is the logic in sending paper saying about possibility of avoiding paying pcn if you will pay within 14 days if you received letter already after 14 days you should pay road users charges ? On Dart tag website it will tell you to prepay at 100s stores often the open all hours type. According to the chap on the phone the process of escalation is halted when you make a representation so the most Ill have to pay is 250 for both crossings even if its rejected but its a hell of a lot of money for a young family! now i received the penalty Charges notice of 35. I will look into it to confirm the situation. Dont know if that helps, and you may not want the stress involved. After travelling on French motorways where a payment system is in place that caters for regular and occasional users, I can confirm that for the latter, the system is vastly superior in every respect to the system you now operate. The reason? 2. the nearest PayZone point to us is 4.9 miles away from me in a direction we never take so if we didnt want or have the ability to pay on line it would be nearly a ten mile round trip thats good for the ozone layer isnt it! The email then disappeared from my inbox! Payment can be made online, by phone, post or at retail outlets. Welcome to England !! You can complain to the authority because of poor signage, for example. There were a number of road work signs and some divertions but no blue signs. Looks like I will have to phone them. How do I submit a Dart Charge appeal? 6. Me.. but Im going on holiday and that will take me over the 14 days cant I just pay now? In my case, my first stop after Dartford was at the Port of Dover, where I had no phone signal (on the Three Mobile network). Hi. Your site is very helpful, so many thanks. Like many here I havent used the Dartford crossing for some time, so when I used it a week last Sunday we had change ready and were constantly looking for signs displaying the various charges, but didnt see any. I called them and appealed but appeal was rejected and they said my payment will be held it on account of future crossings. I am really frustrated by the fact that I want to pay the crossing charges but am unable to do so either by phone or online as it is after the midnight deadline for both. Thanks. Full name (Witness) Address Postcode The above named witness, declares that: Tick all boxes that apply to you. Just keep following through pages. pathetic service ! Who voted for the idiots who make these decisions? Otherwise there should be a lane for optional on-the-spot payment, with clear signage, including the amount of the fee! I, too, did not have any idea of the changes. What Happens if You Don't Pay a Private Parking Ticket Go Girl. This is the second time Ive gone through it, but I paid on my first journey many months ago . Why you do not put some staff or machine to collect money for people like me (even if it is more expensive than paying by internet or phone). In this case, you would receive a 'charge certificate'. Do DART have to contact me within a specific time period of the offence? I hope that i do not receive a penalty. I have just realised today that I forgot to pay for the crossing of 5 yesterday. I do not feel that this is made clear enough at either side of the crossing and hope that Dartford will just charge me the crossing fees. Add a copy of your payment (email if online or scan it/take phone piccie and save first) in the next box and write a quick blurb to say it was paid. Have now received another penalty notice, this time for 105. I would rather pay double for my mistake (or your mistake) is hard to say who the error, we of the continent how do we know that you have to pay a toll if there are no clear signs or warning lights. this is not right for all of us, to be told by one of your employs, well im really sorry but our systems are down. Then received penalty notice, which said we only needed to pay 2.50 as it was first time offence. Have 4! When i then queried how could the fine be for the 1st of Feb when you just told me the payment made on the 8th of Feb was for the 1st of Feb and the fact of the matter it is not possible to make a payment a week later for a crossing guess what. Make a new reminder to pay the Dart Charge3. The arbitrary 35 fine is proof of that. Pay in advance for a one-off crossing: If you only use the crossing occasionally, for trips to the airport etc, then paying a minimum of 10.00 into an account is not a good use of your money. Im getting very annoyed as it is proving impossible to prepay for a crossing..Terry. Please, I need your help. i think its not fair for something we have already paid for . Dart charge penalty - Bromptonaut. Thank you for your thoughts. Three points: though they asked for this payment within 7th January (14 days from the notice), so I was only 2 days in late, I would like to be contacted by email We crossed on 28 August. Youre not alone if you paid the London Congestion Charge by mistake. or does the 14 day extra or does this apply when u receive a fine? If the penalty was your first offence you should still be offered the opportunity to pay the original 2.50 (if in a car) charge. Can I pay the toll charge when I get home (Sunday 19th July). All rights reserved. Very poor signage and lack of information for those who are crossing for the first time. Leeds I believe this dartford toll system is just a huge government sanctioned extortion scam. We ended up in the small claims arbitration process. This is my first offence and i paid eventually. The amount due will be 70, but discounted to 35 provided payment is made within a strict period of 14 days from service of the PCN. Unfortunately, the transplant wasnt to be, and I came back really tired with my head in a very strange place. I live in the North and only use the crossing once a year to go to the Channel tunnel for a holiday. This should be covered under the 14-day grace period for first offences. The signs indicating the crossing are not clear at all, only showing a C sign but providing very little other information. I have two pieces of paper are un envelope one with pcn dated 24/09/15 with charges but other explains pcn charges but says you can just pay 2.50 within 14days from issue date and all pcn charges will be cancelled. That being said, my brother just recieved 2 PCN's for a crossing in August. This is the sort of initiative that makes people feel that authorities are working against them rather than providing them with a service and supporting them. The best way to pay for a Dartford Crossing is to use the official website. No correspondence has ever been received prior to this notice of enforcement (honestly not sure if I paid or not, though think I did). I am a British Citizen but resident now in Canada. Read on to find out what you need to know about a Dart penalty charge notice and whether you could get out of paying it. Today we received another letter demanding 215 stating that the 2 PCNs remain unpaid! The 14-day grace period doesnt start until yo uget the PCN. Fixed penalty notices are issued by the police, your local council or the Driver and Vehicle Standards Agency (DVSA). Just been wheel clamped even though I have an active dart tag account in credit ! In spite of the fact that I am personally involved in the situation and feel aggrieved, these reasons have been carefully considered and I hope you will find that they are moderate and focused. Both journeys have been paid but has just left a small debut of -0.37 I have topped up the account. I did not trust this service, so in order to travel with my disabled husband with anxiety disorders, I then paid for a single journey, not using my account page just so I did not get a fine As yet no explanation or money on my account. They must be making a lot of cash from the new booth-free toll system. Sams also sent a threatening note that demanded 140,000 in cash, to be delivered by a female police officer, or Julie would "never be seen again". This measured approach strikes the right balance between being clear to drivers they need to pay Dart Charge and giving them every opportunity to do so.. Here is the body of a letter I have just sent, I appeal on the grounds of me having already paid the toll on 06/03/2015 when I returned home which was 10 hours after I had driven through the tunnel, see receipt attached ( FJ number 15942354 ref 150306202820006579EOE.) What an absolute scam, where does the money go from the fines? Is this now common practice? Paid Dart charge late and first notice of a fine is 105! I had no idea of the changes regarding Dartford crossing and subsequently forgot to pay for journey down on 6/2/16 and back on 8/2/16. Although my number plate seemed to have been correctly detected. You could be charged up to 60% more than you should. I have seen photographs of the sign which seems quite confusing. Now I am back home, I have made the payment using my home internet access, but have missed the less than 48hrs deadline. Vehicle hire company said we dont know where you work, or what roads you use. Here are the main Dartford Crossing payment methods. If you want to take the matter to an independent adjudication, you must show that: There are other compelling reasons for challenging a Dart penalty charge. The lack of transparency on fines and the timing of payment is designed to maximise revenue. As you should have received a 14-day period to pay the original toll from when the letter arrived. When asking the lady there which dates I am missing the could not tell. Signs need improving, the C for congestion charge needs to be removed, the silly name needs to be replaced with the recognisable word toll and the deadline for payment needs to be significantly longer. I am getting Penalty notices against my car which has a registration ending U when the pictured vehicle clearly ends in L. Each time I get a notice I have to spend my time and money calling to challenge it. There is no way to alter the amount so if it asked for 3 I could not have just paid 2.50. Ive just received 2 letters from JBW claiming that I owe a total of just under 400 for crossing the Dartford crossing on the 28/6/2015. I completely agree. Just the Government again hitting the motorist for more cash. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. When my other half spoke to the Dartford tunnel team they assured him that next time it would automatically be taken out of his bank account. While on holiday in France, I read that first time users of the crossing were being given 14 days to pay in view of the unsatisfactory arrangements for collecting payments (source http://www.bbc.co.uk/news/uk-england-30633955): I live 90% of the time in Germany. Being completely unaware of any of the previous tolls or the current tolls am I stuck with a PCN for the full amount, I feel this is worth an appeal, what do you think? First the Lendal Bridge in York, now the Dart crossing. I have never used this road before (live in Devon) and as there are no toll booths and I hadnt a clue what it entailed. 4 days after Christmas I remembered and paid the charge trough the net but I wonder if Ill get a penalty or not. Write on the PCN NO CONTRACT and send it back, as soon as you pay you have agreed to contract. Exactly what has happened to me, I have appealed attaching all the payment slips/ receipts/ emails. Additionally, the majority of appeals are successful. He called me to ask me to pay, I put his registration in and it was confirmed the make, model and colour of his vehicle. We forgot to pay immediately, as we had a very long journey the other side of the bridge but did pay when we remembered a week later. Shame on you Dartford crossing and management team. We often link to other websites, but we can't be responsible for their content. My wife sent the letter to me in Spain where I was holidaying and I paid the 35 that day. The same just happen to me, Im very upset too. My bank statement shows the money went out. This system has been set up very badly; it seems set on making money from fines. I think I have been reasonable but at 2-3 per phone call the costs to me continue to build up, not to mention the distress I feel each time a new PCN arrives through my letter box. The reason? would they have put the fee on hold because of the major accident? What happens if the authority rejects my appeal? He said: Rather than directing drivers to the official payment website, the signs invite users to use Google. Do you know where the leglislation says that they can enforce the deadline of midnight the next day? The whole world out scam each other and the UK Government back it. Fair enough to expect Brits to pre-pay, but how is this to work for tourists????? Comment: The new remote payment system and poor signage has resulted in almost 3.5million fines being issued since the Crossings toll booths were axed in 2014. I travelled home to Liverpool for the first time via Dartford Crossing on Monday (20.07.2015). Find out what you can do to beat the Dartford fines right here. You will then be asked to pay the PCN. Dartford Crossings current guilty until proven innocent policy appears to be an EU Human Rights test case waiting to happen. Well, I can guess; they will sail through the barriers, oblivious to the implications, as I did. The charge can be paid online, by phone, or at a retail location. a) There has to be a problem somewhere with a system that is issuing Charge certificates/invoices) whatever you like to call them) when payment has been made. They never said if you use dartford crossing, remember to register this vehicle! ALPHA Then switch back to manual top-off and again fill out all my new creditcard data to deposit the money. Any way I promptly payd on 9 Jan 2016 the charge of Eur 3.61 Also people should be able to pay by post after the crossing made. We had money in hand ready to pay at booth but saw no booths or barriers so assumed toll had been dropped. I see it is run by Sanef, same as the French Toll roads, might it not be an idea to allow folk who have one to use the the Sanef sensor. If I hadnt read this this page I would never have known about the 14 days grace 1) Set up a pre-pay account: 2) Pay online: 3) Pay in advance for a one-off crossing: 4) Over the phone: 5) Payzone retail outlet: 6) Pay by post: Help improve the Crossing experience: image credit Please take a few seconds to take this poll and tell us how you'd improve the new charging system.. Plus, make sure you get an official receipt for the payment. Evidence is key on all appeals. Let us know how you get on. Failure to pay the Dart Charge before midnight the next day will result in you receiving a Penalty Charge Notice. First of all the future crossing may never occur, and secondly they may only do so where there is an Advance Payment Agreement in place (see Regulation 6 of the A282 Trunk Road (Dartford-Thurrock Crossing Charging Scheme) Order 2013). I pointed out that there is no request for even the date of the crossing to be included when you pay and therefore it is possible to pay. I got pipped by cars behind me who obviously werent paying either so I carried on. Is there anyway you can type in the reg number and it tells you if you missed a payment ect? I have just received a penalty notice dated 24/09/2015 for a non payment of a crossing on the 14/05/15. feedback This is initially a 70 fine, reduced to 35 if paid within 14 days. With cars behind me I had no choice but to carry on driving and miss my turning. I feel annoyed that if it hadnt been for my cousin telling me the barriers have been removed & you now have to pay on line I would never of known anything about it, we are traveling from Nottingham to visit my relatives in Kent, we are due to travel on 1/11/15 so we will see how well things are sign posted, I have also just received a penalty notice for a crossing made on the 22.06.2015 which I paid 5.00 for on the 26.06.2015 , rang up yesterday the advisor couldnt understand it as a note had been made on the account that two crossing were made but they have only confirmation payment of one 2.50 . I crossed the bridge (for the first time ever being in this region) on April 6th driving down to the south of Italy for work. Do you need more time to complete what you were doing? They will not deal with you either by email or phone snail mail is the only communication In this day & age I despair!!!! as I received too in late their notification!!! Let me know how you get on.Thanks. After this I completely forgot about not paying, I have just remembered. Note, things do change and sometimes we do miss things (were only human! The thing that annoys me is that we did set up a Dart Charge account online and one that would top up automatically when it got below 10. The people using taxes for military use, to go to war and kill innocent civilians, men, women and children they are the criminals. Furthermore at the passing times, the traffic was so dense I even didnt see there was a charge to pay or somewhere mentioning a website. I think you have answered your own question there. If you have lost your PCN number, you won't be able to pay online as you'll need the number to find your fine and pay. Barring in mind I had the money ready to pay on the day of the journey . If you do not cooperate they then call out the police who assist them to rob you.
Elaine Paige Net Worth 2020, Titus Walker Quantico, Is Coccobacilli Sexually Transmitted, Articles D