Scalable technology that spans care settings, Better care and costs with clinical data exchange, Integrating your insights into the moment of care, A partner for every stage of your journey. Dial 911 in the case of a medical emergency. Reproduction of any Content, in whole or in part, by any means, is prohibited without our express written consent. You expressly agree that exclusive jurisdiction for any dispute with any of the Practice Entities resides in the courts of Middlesex County, Massachusetts, and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of Middlesex County, Massachusetts, in connection with any claim involving any of the Practice Entities. If your physician is out of the office or unavailable to respond, messages sent via Patient Portal may be routed to other authorized healthcare providers within our practice to facilitate a timely response to your request. We can use and share your health information to run our practice, improve your care, and contact you when necessary. Click the desired message in your inbox to read the message. When you click the. You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. To do so: Adobe Acrobat is required to view and print forms on the portal. The industrys most adaptable, network-enabled suite of healthcare solutions. Use of our website is unauthorized in any jurisdiction that does not give effect to the terms and conditions set forth herein. Where can I fill out medical forms before my appointment? We have to meet many conditions in the law before we can share your information for these purposes. This can occur when the data systems are undergoing maintenance. Share information with your family, close friends, or others involved in your care, Share information in a disaster relief situation, Include your information in a hospital directory. Starting a new practice can be overwhelming weve got you. Reporting adverse reactions to medications, Reporting suspected abuse, neglect, or domestic violence, Preventing or reducing a serious threat to anyone's health or safety, For law enforcement purposes or with a law enforcement official, With health oversight agencies for activities authorized by law, For special government functions such as military, national security, and presidential protective services. Collect more of what youre owed faster with services that support billing efficiency. You may exercise that option by checking the appropriate checkbox located at the bottom of the Billing Tab in Patient Portal under "Patient Preferences.". When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. THE PRACTICE ENTITIES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ITS SITES, OR THE CONTENT, PRODUCTS, OR SERVICES INCLUDED THEREIN. Statement Code is incorrect. If you have any specific questions about this policy, please contact us at consumerprivacyrequests@athenahealth.com. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You can ask us not to use or share certain health information for treatment, payment, or our operations. A link to reset your Patient Portal password has been sent to. trouble logging in, password assistance, access to family members information etc.) If you need help remembering the email associated with your Patient Portal account, contact your providers office and they should be able to help identify it for you. If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. . You expressly agree that exclusive jurisdiction for any dispute with any of the Practice Entities resides in the courts of Middlesex County, Massachusetts, and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of Middlesex County, Massachusetts, in connection with any claim involving any of the Practice Entities. We are allowed or required to share your information in other ways . We will make sure the person has this authority and can act for you before we take any action. Click the Accounts icon in the lower right navigation bar. Just find your QuickPay Code on your billing statement and you're ready to go. Your provider's office will make every effort to respond to your messages within a timely manner. Get the visibility and support you need to grow. Build stronger patient relationships while improving the experience for everyone with self-management tools, improved patient communication, and reduced administrative work. You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason. When you see this error, a problem has occurred with the app loading your data. On the Medical Forms page, you will see a note indicating this requirement, along with a link to download this program for free. You agree not to use Patient Portal to post or send or post any illicit or offensive material. These terms and conditions constitute a binding agreement between you and Phoenix Heart ("we," "us," or "our"). Extend athenaOne with differentiated apps, exchange clinical data across systems, and effortlessly explore clinical and financial data. Any unauthorized registration for, access or use of the Portal, our Services, client accounts or Third Party Platforms is strictly prohibited. To prohibit unauthorized access, all medical information is stored behind our firewall in our electronic medical record system. Select an available appointment from the calendar. Patient Portal is an Internet application that enables a patient to have secure web-based access to personal clinical information, as released by the treating physician, and allows secure electronic messaging with our participating physicians. If you selected a security question when you set up your security option, the following page will appear: 1. This is because all messages that you send and receive in the Patient Portal are part of your medical record. Use of other sites is strictly at your own risk including, but not limited to, any risks associated with destructive viruses. Please try again later. Please try again in a few moments.? Clicking Feedback will bring you to a survey form where you can leave feedback. We may also disclose your information in connection with or during negotiation of any merger, financing, acquisition or bankruptcy or any transaction or proceeding involving sale or transfer of all or a portion of our business or assets. We do not control and are not responsible for Third Party Platforms or any information you may share with, or access from, any Third Party Platforms, whether using the Portal or otherwise. Please confirm you are using the email and password for your Patient Portal account and are connected to the internet. Reproduction of any Content, in whole or in part, by any means, is prohibited without our express written consent. Explore apps and services that integrate with our solutions to optimize workflows and practice experience. We are required by law to maintain the privacy and security of your protected health information. Make a quick and easy payment online using the QuickPay Portal. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Patient Portal services. If you have any questions about this Policy or any other aspects of your privacy with respect to athenahealth (including our processing of your personal information), please contact us at: athenahealth, Inc., Attn: Chief Compliance Officer, 311 Arsenal Street, Watertown, MA 02472. Ask us how to do this. You will be notified in advance of any such change and asked to re-apply if you agree to the fee and wish to continue with the Patient Portal service. However, we are working on adding more features to the app soon. We may also share your information when needed to lessen a serious and imminent threat to health or safety. While you may receive email messages notifying you of new messages in your Patient Portal Inbox, these emails will not contain any personal health information. Watch this brief overview to find out how to register for access to your patient portal and learn about the features you'll be able to take advantage of, like test results, scheduling and bill payment. Please. We can use or share health information about you: We can share health information about you in response to a court or administrative order, or in response to a subpoena. As we provide your health care, we are required to maintain documentation of your medical history, current conditions, treatment plan, and all treatments given, including the results of all tests, procedures, and therapies. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used. The Practice Entities disclaim any responsibility for, or liability related to, such third-party material. Therefore, our practices with respect to the Portal are exempt from the California Consumer Privacy Act (the CCPA). What if I dont remember my Patient Portal email? This data is used to deliver customized content within Patient Portal to patients whose behavior indicates that they are interested in a particular subject area. When you register for the Portal, we may ask you to provide demographic information including, but not limited to, the following: First name, Last name, date of birth, gender, email address, and phone number(s). Let us know in writing if you change your mind. Those Clients include medical groups, practices, hospitals, health systems, and physicians, specialists and staff; We may share your information with third parties that you consent to or direct us to send/receive information to/from; We may share your information with our third party vendors, consultants, agents, and other service providers with whom we contract as a Business Associates under HIPAA to help us provide or improve the Portal. How do I view messages and/or responses from my provider? By accessing or using Patient Portal, you further agree that any and all such modifications are effective and binding upon you immediately upon posting of the modified version. These messages may contain information important to your health and medical care. You cannot permanently delete sent or archived messages. The Practice Entities disclaim any responsibility for, or liability related to, such third-party material. Select your provider, office location, and your preferred time of day and days of week. All communications between you and your provider's office are carried over a secure, encrypted connection.
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