I could not fault staff, very professional, and polite, a credit to your hospital. The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. Tickets cost 3 and the journey takes 5 min. The trusts staff are seen as highly caring by many of the patients we spoke to and praised the staff for going the extra mile. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. I would recommend you, thankyou again. People told us that they were given choices about meals and drinks so that they received things they liked. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. We found that appropriate support was offered to ensure that people received the nutritional meals and fluids that they needed. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. This short animation is designed to explain the role of SDEC, where it fits within the urgent and emergency care system and the benefits it provides to both staff and patients. These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. 3136/3139) Vikki Thompson, AMU (ext. Russells Hall Hospital In 2011/12 33,000 ambulances turned up at our Emergency Department. Paediatrics and Gynaecology etc. This meant that shortfalls were identified so that improvements could be made. They really invested time in me and understanding me. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. Only a small proportion relates to the emergency department itself. Suspended ratings are being reviewed by us and will be published soon. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. For more information on ratings, please visit medicare.gov. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. We spoke with 44 people who were using the service or their relatives. Allied health professionals made up the largest group of staff required for imaging services. Staff involved patients and those close to them in decisions about their care and treatment. We saw much support for the trust, both from the public and from the local health economy. Out NHS is amazing all staff were professional and amazing. We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical Again thank you and i would recommend this hospital to all my family and friends. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. These included 482 medical staff, 1,225 nursing staff and 2,440 other staff. Pensnett Road, Dudley, West Midlands, DY1 2HQ 18 April 2018. About: Local audits being completed for sepsis patients were providing false assurance on the management of this condition within the department. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding We did not speak to people as part of this follow up review. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. We were confident that these could be achieved quickly.Key findings related to the following: Published DY1 2HQ, Posted via WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. We remained concerned about how quickly and appropriately staff were responding to patients with serious and deteriorating conditions. AEC is located next to Ward A2 (formerly ward A1) and consists of four trolleys for assessment, three clinic rooms and a room for triage and treatment. the ability for patients to be assessed, diagnosed and start treatment on the same day, improving patient experience and reducing hospital admissions, avoiding unplanned and longer than necessary stays in hospitals, resulting in lower risk of infections and de-conditioning for patients. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. To call the information desk from within the hospital, dial extension 7081. Staff on the emergency department demonstrated a good understanding of the triage system and felt they had enough support and information on the triage process and system through-out our inspection. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Thank you for taking the time to provide your feedback at what must have been a stressful time for your family. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. Keep 999 and A&E free for serious and life-threatening conditions. there are some services which we cant rate, while some might be under appeal from the provider. Let us know if this is OK. Well use a cookie to save your choice. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. I wouldnt hesitate to re commended Russells Hall to give birth in. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. DY8 4HZ, In When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. 2654/1783). It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. The firm said it had complied with the order and the safety of staff and patients was its top priority. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. Information was available for people to read if they chose to. The Action Heart Centre is now situated in South Block in Russells Hall Hospital. Share your experiences of UK health and care services, Default would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. If you need sub-specialty input, you will then be referred to different specialties. there are some services which we cant rate, while some might be under appeal from the provider. We carried out this comprehensive inspection as part of the new hospital inspection programme and as a follow up to the Keogh review which took place in 2013. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. Following streaming or triage in emergency departments (EDs), Specialists (e.g. financial benefits and cost savings for hospitals, and often for patients too. People told us that they were happy with the care that they had received at the hospital. A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department. Good Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. There are a number of areas of good practice in the trust, which should be encouraged. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. The trust employs around 4,147 whole time equivalent staff (WTE). Our inspection of the trust covered only this hospital and only Emergency Department, IMAA and Medical ward A2 based at Russells Hall hospital. Your information helps us decide when, where and what to inspect. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Clinical observations were not undertaken in a consistent manner. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. We were not assured that all patients allocated to wait on the corridor were safe. Russells Hall Hospital The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. Our rating of services stayed the same. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. It added they were well away from patient areas of the hospital and its own strict control measures were in place, applying to all contractors. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. B65 8DA, In It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. It is great to hear that you received excellent care and treatment in the Emergency Department. WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. Our mission is simple: Being the best because, we care. What we found is summarised within the overall summary. 12 July 2019. Went here with my young daughter, to A and E, all staff were very helpful and kind. For the latest COVID-19 information from the Alabama Department of Public Health, call 211. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Patient Experience Team. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. WebMaps & Directions. These send information about how our site is used to a service called Google Analytics. One person said, "I have had good treatment, I couldn't ask for better. AEC/RAB (ext. You can register to join the FutureNHS Collaboration Platform workspacehere. The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. [Very happy with 'Treatment'] What's the least amount of exercise we can get away with? 3 December 2014. We don't rate every type of service. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. On the first floor is a 30-bed short stay ward. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared.
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