With the AXS app,. AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. I do have te pending charges too, how did you contact them? Same here, I've logged in and My Events is empty. AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? EASILY SELL YOUR TICKETSPlans can change. Tried it. Create an account before you try to buy tickets for the first time. Enter your device passcode. DO NOT USE THIS COMPANY! The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. Where are my tickets? I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? My Axs app will not completely load, it says loading more events, but nothing happens. Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. AXS has gone down the hill as soon as they stopped taking calls. I rather print out my tickets or use primary ticket apps. Second hand retailers have them available, but now the cost is through the roof and I dont know if I need to take a chance that I will actually get my tickets that I have paid for, or if I should try from an outside source. Tap for tickets to see the artists and teams you love. On hold forever while I worked in the kitchen. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. App not working? Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. Prendre Alle des Grands Cdres et continuer sur 20 mtres, Continuer Boulevard Carnot sur 170 mtres, Tourner droite sur D17 (Boulevard des Poilus) et continuer sur 400 mtres, Au rond-point, prendre la 2me sortie sur D17 (Avenue des coles Militaires) et continuer sur 110 mtres, Tourner lgrement droite sur D17 (Avenue des coles Militaires) et continuer sur 800 mtres, Au rond-point, prendre la 1re sortie sur Avenue Ren Cassin et continuer sur 280 mtres, Au rond-point, prendre la 2me sortie sur Avenue Ren Cassin et continuer sur 400 mtres, Continuer Avenue du Val Saint-Andr sur 120 mtres, Tourner lgrement gauche sur Avenue du Val Saint-Andr et continuer sur 10 mtres, Tourner gauche sur Avenue Henri Malacrida et continuer sur 260 mtres, Au rond-point, prendre la 1re sortie sur A8 et continuer sur 150 mtres, Au rond-point, prendre la 2me sortie sur A8 et continuer sur 35 mtres, Prendre droite et rejoindre A8 E80. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? So waiting for that exact time to try to buy tickets because they sell out in seconds will be a pointless attempt. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. Boooooo Axs. First of all their customer service is terrible. Then I had to send the PDF tickets to my friends. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. In the future, I would definitely try not to use AXS for ticket purchases. So do not buy from them unless you have a printer and are semi computer literate. The first time, was for. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. 4. - AXS Help Centre What do I do if I have not received my tickets in the post? To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) I was signed in, had my confirmation code and everything, but they didn't send me the ticket. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. I never heard back! Get the AXS app from App Store or on Google Play. Will NEVER use them again. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. Im going to recommend Red Rocks find another ticket vendor! Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! I was happy and excited. If so, how? When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. Went online and I saw that my tickets were available but I still didnt see an actual ticket. Solid Gold Turf Club St Paul Minnesota Friday November 26. I cannot access the tickets I just bought! 5 comments 100% Upvoted This thread is archived The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. Tickets for Wed 22nd March 2023 at The O2 London. That was over a week ago and Im still waiting for my money. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. DON'T DO IT! NOTHING. Nyman Subscriber 7 Subscriber No content will load on the Iphone App. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. USE TICKETS WITH THE APPNo paper required. Justuseapp Safety Score for AXS Tickets Is 13.2/100. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. Today, My 2 tickets has dissapear in My Events Section. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. TRANSFER TO FRIENDSIts super easy. she told me I could not be on Wi-Fi when using the app so she hung up on me. I did so and AXSTickets froze again. After the concert I ask a staff member what's up, and they say the meet and greet was before. With the AXS app, you can. SOLD TICKETS VIA AXS. Clicked the verify button oops something went wrong. I have a problem with AXS Tickets Are you having issues? But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. do not use AXSTickets to sell tickets. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. 1. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. Why does the email say 1 ticket? Second, AXSTickets doesnt have a history of the event. Then the final queue starts for buying tickets. I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. Even the emails disappeared. This is happening for the AXS, and RedRocks Mobile Iphone App. If you have just bought your tickets and aren't seeing them in your account, hang tight! THANK YOU! Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. I logged into AXSTickets and saw the tickets. I placed two orders for tickets at the same event. The gig has not been cancelled we just chose not to go. Do the terms of your original ticket purchase permit you to re-sell the tickets? - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. And they had no answers for me. https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. Press question mark to learn the rest of the keyboard shortcuts. Its pointless. Now, put your network on 4G e.g. I never received my email confirmation for my tickets. Front row or on the aisle? Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. I expect much more from AXS!!! Then I received 2 notifications from my bank for 2 separate large transactions. AXS Tickets does not seem very safe to us. Im trying to sell the missing order as it was made in error. I shall try that on Monday after the show. Thanks for the review and enjoy your event! But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. I do not understand where the difficulties lie in this process and am very unhappy with this service. On android, goto "Settings" click AXS Tickets app. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. As soon as I select buy tickets the next page fails to fully load. I figured this out all on my own no thanks to their support team. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. Cookie Notice My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. I have to go to a game this Saturday hoping that it will work by then. The only option is to cancel while the timer runs out. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. AXS Account Your Account My tickets are not in my account? I am so sad and frustrated. Extremely disappointed. What a stupid, stupid product decision. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. Privacy Policy. They said he had 6 tickets ( I only had 5!) I went back to AXSTickets and they were there. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. Ugh! I got to the event, having paid for 10 tickets, and the etickets didnt work. Checked my account and it's back in there. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. I will not be using AXSTickets again, its not worth it. My recipient never received an email with the shared ticket (definitely input the email address correctly). Instead it shows AXS mobile ID and QR code for it. . DISCOVER GREAT EVENTSTheres so much to see. All Reviews I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. I needed an account. Just buy straight from the venue! No paper tickets required. By Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Its all a fan needs, all in one app. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . The end. He never received the email. Tbh, it is a great app. Ticket . AXSTickets keeps crashing right now every time I tap the menu bar. It just says the "Please visit out help page" message. I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. So naturally I assumed the ad closed my window browser and did not complete my purchase. My AXS app doesn't let me access my account so i hope they fix the issues. This update includes performance improvements and bug fixes. It's all a fan needs, all in one app. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. This also did not work. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . I logged into the website and it still said the same thing. If they have a 2* rating, why did you sell through them? 2. The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. I assume the meet and greet is after. I'm getting sent in a loop to verify my device to sign on to the app. I have the confirmation email from AXS so I know I'm using the right email. This is how I was tricked into buying more tickets. I mean, what for? I was not aware I had already completed my purchase and was charged $181. But yeah Im NEVER using them again What happened to you? Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! Can you acces their web page though? You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. We know that fans of live entertainment have been looking for a solution to these issues for a long time. For more information, see the developers privacy policy. Thanks!. AXSTickets is one of the most frustrating things I have ever experienced. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or I can't log in to the mobile app. Now, tell me why this is happening. Mobile app not able to log in. Anyone else's tickets disappear off of AXS? The absolute worst and most unprofessional app i have ever used. Mine kept giving me the incorrect password error when I knew it was correct. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. They will pursue AXS who in turn, will keep your money. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? The next day I got the same email twice simultaneously. TICKETS By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I bought season tickets for houston livestock show and rodeo to resell. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Hi all, just a bit of info in case anyone has a similar issue to me. Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. Apparently it is actually AXS? Peter Kay tickets - London 02 many dates !! AXS Ticketing & Mobile Delivery. If they pay you now, there's no insurance for them if the new owners are refused entry. Make sure you have the latest version of the AXS app. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. Official Tickets and Your Source for Live Entertainment | AXS.com They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. No contact number just an auto chat which is completely useless. I can see my tickets, but I don't see a way to print them. Please advise as I need to access my tickets on my phone. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . Hooray!But it forgot who I was and told me to create an account again. I have no problem logging in to my axs.com account on my computer. I have reinstalled the app to see if it was an error in an update. AWFUL!! Worked last week when I checked. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. Damn thats really smart Im gonna do that from now on. BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Seamless transaction, everything worked out perfectly and no issues getting in. I requested a password and followed the instructions, but that didnt resolve the situation. I constantly had to check everyday because it would log me out everyday. With the AXS app, you can I would rather be told the truth than a lie, after reading other reviews I see its a big issue. Yep, my account is back to normal now too. I am concerned as the show is coming soon. Theres so much to see. 12 hours ago. Press J to jump to the feed. Bought tickets for a show that was postponed. The use and ease of AXSTickets was phenomenal. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. Sortir et rejoindre la voie. BUY THE PERFECT. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. called the support number and held from 20 minutes to hr and 20 minute. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. On android, goto "Settings" "Apps" or "Manage Apps" tab. You need a connection to download your tickets to the app. Then I heard nothing else from support. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. So I emailed their support team and I havent revived a response. This is the second time I had to deal with AXS and both times I had bad experience. Front row or on the aisle? Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. Reddit and its partners use cookies and similar technologies to provide you with a better experience. How GetHuman-robtixsa fixed the problem. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. This is my friend time buying through AXS for other people and Im not sure I would use them again. There is no fee for transferring seats and you are allowed unlimited transfers. Has anyone else had this problem? They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. They didn't show up and disappear though so I don't know if this is this same issue. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. Save your time, use a different app. ~VP, Contact Center. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. NOTHING. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. could not the sell tad was not lit up. This is for London (October). I was worried that they had been cancelled for some reason after reading that it has happened to others. My show is on Friday and I so wish I was able to go. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. Getting Started What is AXS Mobile ID? Yup happened to me too. Apparently lots of people are having problems with the App. Some issues cannot be easily resolved through online tutorials or self help. AXS App: Selling Tickets Share Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. Your real card info stays hidden. Wondering if they took them off to change dates. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. Even just a lil tickets under revision or similar would be fine. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. Please help! In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. No paper required. Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30.