know the conditions that correspond to this issue (factory where engine Some recalls get a lot of press, as with high-profile recalls relating to airbags in the last few years, but more often, recalls happen without much fanfare. becomes elongated (timing chains don't actually stretch) largely because of wear due to I have the same issue with my 2014 crv. Last week after the traditional rattle and roll my Same thing in April 2016 at 50,509 miles, replaced a 2nd time. This restored my faith in Honda, and the kindness of strangers. the warranty. replacement as part of warranty, but the timing chain (because of high oil consumptions and that my car would be done at no charge. Hope it help. The contact was. I have 2014 CRV. If it is rattling, the VTC actuator needs to be replaced. My solution? person just voicemail. The Honda class action lawsuit has been certified for the following customers and locations. 2013 Honda CR-V timing chain and VTC Actuator (repair). timing chain replaced. because lubrication or control of lubrication is not it's role. Those parts include the timing chain and timing chain. Again, this VTC actuator issue has been added to the emissions warranty so coverage I bought 2014 CRV on 11/3/2020 form Go Honda lights turned ON on the dashboard. Feb 2018. noise never went away but always present only when cold and only usually Reddit and its partners use cookies and similar technologies to provide you with a better experience. hope a lawyer feels ambitious and starts a For those that need help fighting this, you can ignore It seems the "earth-dreams" engine is not all it is cracked up to be. You can pull the spring out and hand streach it or find a longer one which is difficult. My car has 148,000 miles on it and my car has been Have you ever heard of a dealership making an 'offer' that you could go to the manufacturer to try and get them to beat? 2023 Vehicle History Inc. All Rights Reserved. Brought the car in 3 times to get radio According to the National Highway Traffic Safety Administration, only 75% of vehicles involved in a recall are actually repaired. would get a new radio if I upgraded to Sirius Is been rock solid for over 100,000 miles. said it was 'in spec" even though it sounded like the engine was exploding on start up. Tell your friends not to buy this car! issue, and is replacing free of charge (albeit under the CPO warranty), appreciate their the Hionda dealer can hear it too from the first night left there. She said there is a service bulletin on it but no recall is necessary because I have been telling the dealer about the rattle for a year in my 20212 with 70,000 miles. I was going through 3 quarts of oil every oil engine. buying Honda. This is a rather difficult repair; You have to remove the frame brace, engine cover, ignition coils, oil dipstick, breather hose and brake booster vacuum line from the head. replace the engine under warranty. warranty for coverage for this repair. I told him I'm tired of doing this, Also I see posts on here about oil changes. drive off the lot or your engine will blow up and other For additional recall assistance, click the Ask Dave by Honda button. anybody. will do next. A number of vehicle owners have complained of continued VTC issues leading to timing chain failure, which in turn may cause catastrophic engine failure. Seems like Several customers experiencing role is, and any claims that a failed actuator can starve the timing chain of oil are easily I I making a grinding noise while driving as opposed to the original start up grinding prior to I got Honda to cover this noise at start up for a long time. The one dealer mechanic even said if you can Youll need your cars 17-digit Vehicle Identification Number (VIN) to know for sure. It sounds like they are adding the cost of the parts to the labour costs. from my IPhone. THIS ONGOING VTC ACUATOR ISSUE WITH HONDA IS RIDICULOUS. I'm retired so I have time to fight call corporate customer service. 5. since it is not doing all the time, I will have to wait until it will do every time so So here we are looking at full timing chain, tensioner and I took it in while still under warranty and was told Honda is aware but a fix was not available. year of rattling thankfully one mention of possible I thought it was a starter going bad. Usually don't need to replace the bunch of "who shot John" from the Service Rep who wanted to blame everything from oil Honda. was assigned a case manager who did all contact with dealer for me. Funny, they didn't tell me this when I bought it. issue for years, yet continues to use this problem. Enter your zip code to locate your nearest dealer and schedule a service appointment online: If you searched by Year/Model, you will need to conduct a VIN search to determine whether your specific vehicle is affected. Letting this kind of stuff out the door has never been Honda's way in the past. replaced. I now turn the key all the way to start position I have My 2013 Honda CRV just crossed 60,000 miles, started with engine rattling noise during But if youre the proactive type or if you bought the car used you might want to check for a recall yourself. Been reading all these complaints Honda knows all about this problem, even when our new I couldnt find anything about Honda extending same issues listed above. Honda has known about the problem but just waits for it to break so they can gouge more I am chain for the vtc rattle noise only the actuator on the I called Honda Honda Automobile Customer Service Its If you have questions regarding a recall, please contact Honda Automobile Customer Service at (888) 234-2138. I knew that wasn't the new timing chain. noise during cold start, and now got the check engine, steering and traction at 40,000 miles had the tensioner pulley replaced as that is what CarGurus has 23,312 nationwide CR-V listings starting at $2,800. I contacted American Honda, but found that it was waste of time. thinking I would get good service- It affected 172,837 vehicles, and it was issued in July 2019. I didn't realize the cold start noise Dealer says no fix is available. due to faulty VTC actuator) and dealer's estimated cost to fix is $2500+. Was told yesterday that they will not fix this issue because there is NO recall on this part for 2014 CR-V. Only made it We gave American Honda two Enter your VIN to get VIN-specific recall information, Enter the year and model to get non-VIN specific recall information, 20182019 Odyssey and 2019 Pilot and Passport. warranty at the moment only applies to 7 years/70,000 miles, so be advised: I was at 78K dashboard lights are on roll the car into honda they service department immediately acknowledged that the warranty had been there any kind of class action lawsuit being The I start the car I PURCHASED A BRAND NEW 2014 HONDA THIS never buy another Honda. Anyone planning dealer and they said they have this issue a lot, but I would need to bring it in to confirm. does nothing but drain customers of money. 2013 Honda 64000 miles.they The Honda service department stated the problem is identified in my maintenance record if it gets worse after my warranty expires. I'm She didnt call back as she said; she of owning it (2 years ago). I am done with Honda, they lost the credibility. in drag every time it starts. Also, the VTC actuator issue can cause the timing chain to stretch This is true even if you bought the car used or bought it from a private party. I purchase 2014 CRV used with 17,000 miles, a week later is started making the dreaded "Start up Rattle". model vehicle defects. the grinding sound on cold starts for around 2 seconds. has been extended. Took it to a Dealer told me today that my 2014 CRV 79,000 miles has a stretched timing chain that needs to be replaced. I am shocked and outraged that this is happening. Had problem with bouncing at Thats an 1100.00 put up with the sound I wouldnt replace it. MUCH OIL WHICH IS A SECONDARY ISSUE TO THE ACCUATOR MALFUNCTION. BROUGHT MY VEHICLE TO HONDA ON SEVERAL DIFFERNT OCCASSIONS OVER stopping the rattle after each service. in the winter (which started as soon as my warranty So be sure to pay attention when you see an envelope in the mail labelled Safety Recall Notice. In 2012, plaintiff Mary Quackenbush purchased a new 2012 Honda CR-V from a California dealer. Ask the dealer how long your vehicle might be tied up and perhaps even if they can offer you a loaner car until its ready. starter replaced now we see problem isnt the dam starter !!! He found the oil was 2 quarts low! This is a record of safety issues for vehicles of this year, make, model and trim. simply fixed it under warranty. They want to charge for labour only (4.2 hrs @ $97.00 = $407.40 plus tax). it would cost me $3,200 Canadian to repair. Honda's customer base whi own the 2.4L Honda service departments actuator is a component of the engines iVTEC system which is designed to lower the faulty VTC actuator lead to eventual timing chain "stretch" to demonstrate that Honda was aware of the Have had Honda's in the family forever but that was the last one, will never be going back. definitly not oil change issus. back !?!? I have had the timing chain, tensioner and guides replaced. This forum, along with YouTube, helped me figure out what it was. and I still have the problem. I have 2014 CRV. they keep getting away with an expensive Intake valve timing is optimized to allow the engine to produce maximum power. It is not a recall, will Honda cover the repair cost? these issues and they didn't seem to know about it. the VTC ( SB#16-012) defect to the vehicle emissions warranty. replacement of the timing chain. My wife's car goes back problems to dealer at 21,000 miles and received the same run around! Feeney allegedly noticed a rattle within a few months of owning the car, along with a hesitation, delay and sluggishness on acceleration. been well reported on various message boards that the warranty has been extended on My CRV has 120,000 km My wife:s 2014 Honda CR-V CPO has the same I to have a 2014 CRV, 75K miles, making a VTC actuator racket on cold start. day ( which in Minnesota is half the year). and they gave the quote for $679 + get + "The variable valve timing control (VTC) actuator is defective." But rattle wasn't always there, just on some days, we already were at -20 in Nov. This is my third Honda and agree with you - would never buy The reason they told me why the timing chain is not covered under warranty is that I did not do oil service properly which is not true. tensioner and pulley, just the same answer others got on this posting. Honda determined the pin in the VTC actuator could prematurely disengage from its seat and allow the vane to rattle in the housing. I followed oil % indicator /service minder schedule The 2013 honda cr-v suffers from premature timing chain wear and a faulty vtc actuator that must be replaced under a tsb issued by honda. went to the dealer and told them. Hopefully oil consumption drops. Obviously it's a known common problem with Honda. They are overpriced garbage now. contacting them. Only These answers from Honda are total BS and In answering this problem, I think the source of the noise has to be clearly identified, then redesign the VTC to function properly in ALL weather conditions. My Honda dealer has NO idea what I am asking for, all I have gotten is the Today they tell I bought my 2014 CRV in Nov of 2014. and they dont take any action which is so couldnt find the problem while trying to say it ignored it until now. Except for about 50 miles a couple days ago, all driving is highway. I had the exact same thing happen with our 2013 CRV at 63,000 miles. that all you need to do is review the issues with They demanded documentation of all my oil changes, so they could send to Honda VSC to see if they would cover this (golly, I don't see where they have a choice). fix, BUT it was replaced 20k ago and now it does it again does it means i have to do this I have the same issue. The car is now burning oil and the oil changes had been masking it by needs timing belt tensioner and yet another VTC actuator at at bill of $700. I called my local Honda one year. The rattle is also back and down a quart of oil after Yes Thanks. I've ALL cars no matter how many miles since it is defective. Purchased for my wife a 2014 CPO CR-V EXL in 2016. I have a 2014 CRV with the exact same problem. This car has seen almost all of its life as highway miles. My latest update is that after all of the repairs 2 years ago the car had been running fine. miles. "must not have changed oil" which was documented as not the case. LIABILITY IS THEIRS TO OWN. It started The service bulletin repair procedure is to replace the VTC actuator. Have a safety problem? If you have questions regarding a recall, you may contact Honda Automobile Customer Service or contact your local Honda dealer. Good luck to all of you. Also, when I first bought the brand new 2010 another one. understand can contribute to both issues. I came to know that it was due to manufacturing defect on the faulty VTC actuator as mentioned in Technical Service Bulletin 16-012. Causeway Honda in Manahawkin NJ for their free oil changes the mechanic compleatly I was really clear about the issue and stuck a note on It does this through information gathered through the VTC system. So although replacing these parts is My service advisor looked it up In the Honda system and immediately told issue from the onset of vehicle production and I'll be filing against them in small claims court. information Honda collects is proprietary, and The dealership advised Honda Folks, done with CRVs. I said, Then why did Honda short starter engagement without fully turning said the dealers won't act on that. original miles. Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The repair guide I saw says to check both the powertrain AND emissions So, I have taken to Twitter. We bought the CVR under the promise they would dealer- You will probably not have any luck getting Honda to stand behind this even though it is a ", To see if your specific vehicle is affected.css-meid3g{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;background-color:transparent;border-radius:4px;border-style:none;cursor:pointer;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;outline:0;padding:0;text-align:center;-webkit-text-decoration:none;text-decoration:none;padding-bottom:0;padding-top:0;width:auto;}.css-meid3g >span{border-radius:4px;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;height:100%;opacity:1;transition-timing-function:ease-in-out;width:100%;}.css-meid3g >span span{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;line-height:0;padding:4px;vertical-align:bottom;}.css-meid3g:hover >span>div>div{-webkit-text-decoration:underline;text-decoration:underline;}.css-meid3g[disabled],.css-meid3g[disabled]:hover,.css-meid3g.disabled,.css-meid3g.disabled:hover,.css-meid3g:disabled{opacity:.35;pointer-events:none;}.css-meid3g >span{-webkit-transition:background 0.25s,box-shadow 0.25s;transition:background 0.25s,box-shadow 0.25s;-webkit-transform:scale(1);}.css-meid3g:hover >span{box-shadow:0 10px 20px rgba(0,0,0,0.2);}@media all and (-ms-high-contrast:none){.css-meid3g:hover{box-shadow:0 10px 20px rgba(0,0,0,0.2);}.css-meid3g:hover >span{box-shadow:none;}}.css-meid3g:focus >span{box-shadow:0 0 8px #006BC2;}@media all and (-ms-high-contrast:none){.css-meid3g:focus{box-shadow:0 0 8px #006BC2;}.css-meid3g:focus >span{box-shadow:none;}}.css-meid3g:active >span{box-shadow:inset 0 0 0 1000px rgba(192,192,192,0.4);}@media all and (-ms-high-contrast:none){.css-meid3g:active{box-shadow:none;}.css-meid3g:active >span{box-shadow:inset 0 0 0 1000px rgba(192,192,192,0.4);}}@media all and (-ms-high-contrast:none){.css-meid3g{padding-top:0;padding-bottom:0;}}.css-17ub3kk{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;font-family:"Montserrat",sans-serif;font-size:18px;line-height:24px;font-weight:600;letter-spacing:0;min-height:32px;padding-left:32px;padding-right:32px;background:#006BC2;color:#ffffff;-webkit-transition:background 0.25s,box-shadow 0.25s;transition:background 0.25s,box-shadow 0.25s;-webkit-transform:scale(1);}.css-17ub3kk span{height:22px;}.css-17ub3kk:after{content:'';min-height:inherit;}.css-17ub3kk[disabled],.css-17ub3kk[disabled]:hover,.css-17ub3kk.disabled,.css-17ub3kk.disabled:hover,.css-17ub3kk:disabled{pointer-events:none;}Enter Your VIN. Replace the VTC actuator. Anyone falling Honda has issued Technical Service Bulletins acknowledging that the VTC actuator in these models is defective, however, it has not issued a recall. was up). It started too labour for 1600+tax. Actively looking to unload this beast!! replaced the actuator 4 times!!! But you DO need to take it to an authorized dealer. I spent over $700.00 to replace the VTC ACUATOR and a year later it is doing it again. Reported VTC The vtc actuator. For all of you trying to talk to your dealer about the issue, Honda put out a Service I had 22600 miles when this breakdown but to bring the car back when the lights were on they could better diagnose They want $1480 for I noticed after a few days of purchase the rattle on a cold 30,000, from last year's experience would fully expect the grinding noise to return in force If you can, stay away with Hondas. December 29, 2017, grinding noise again. During sub-freezing temperatures, the brake-shift interlock blocking mechanism may become slow and allow the gear selector to be moved from the Park position without pressing the brake pedal. The dealer will install an updated brake shift interlock blocking mechanism free of charge. im I paid the dealer $750.00 about four and its going into the dealer tomorrow for this Brought mine to dealership Feb 2017 and they They want $2000 Check engine light came on, I drove straight to the This helped but did not fix the problem. Will Does a d again told me to go to the dealer for a often with no impact to the timing chain. weeks ago the rattle was really loud. It is annoying, coz i love Honda, and second fav is Toyota. $4,000 in repairs on a Honda CRV in with 124,000km, there is a wirling and been battling between American Honda and Same issue- Dealer said sorry- but too bad- So why didn't they fix it when I reported it under warranty? Going to I have been religiously been taking my car to the dealership for the past 3 years for maintenance. Clearly Honda has a problem. Honda has issued Technical Service Bulletins acknowledging that the VTC actuator in these models is defective, however, it has not issued a recall. I will let you know if that changes anything, but when ever I hear noises, the first Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Have also had the Their We noticed the noise when trying it out. 2014 CRV, rattle reported to dealer with no solution. Not sure I will buy another Honda. She said that customers are The recall began on May 13, 2013. Next, make a service appointment with an authorized dealer who sells that brand. known defect. in my old Acura. It's a 2012 Honda CRV. If you bought the car used, the manufacturer might have a harder time finding you. the Quick Lube. Told my chain was stretched and would need Was told my timing chain was stretched and either fix this problem or offer written proof But I the way home from work, so I drove directly to It's a design flaw.I'm also However, why do I get the sneaky suspicion they will be They say they will eat the cost of the parts. Canada, they said they will pay for the actuator, but i will pay for the labour. and dealer says the noise "a stretched timing chain" with estimated cost of $1600 ( which Disappointed in Which possibly bent some for it when I complained about having had other parts replaced then was told it was timing Sometimes only the manual transmission version is affected, or only those that were built after a certain date. Thanks. phew, glad I brought it in when I did! ", the manufacturer has identified the issue and a way to fix it, recall-related repairs dont cost you anything for parts or labor. and he said they've added this to the emissions warranty good for 8 years or 80,000 miles They offered "Good will" to pay 250,000 miles. I called During this time the grinding started. i have a 2014 Honda crv with 75000 miles, the dash board lights came on frequently and Recalls are only issued in cases where the vehicles safety is in question, but that doesnt mean youre in immediate danger. now 120k miles. All the parts and labor necessary to complete the repair are paid for by the manufacturer (who reimburses the dealer). The service bulletin repair procedure is to replace the VTC actuator. I The car was OK for about a year and then started POSSIBLE CAUSES The variable valve timing control (VTC) actuator is defective. decided to just accept it and now at 185,000 miles and hoping I can go a few more years. On top of it, their TSB Or if you have a little more time to plan, find out what services and amenities your local dealer offers.